Management Review (9.3) - Management Review Minutes/Report

skb76

Involved In Discussions
#1
All,

my last (audit) external auditor ; review with me this issue
~ Management Review could be further improved in terms of following review inputs: -
o monitoring and measurement results;
o the effectiveness of actions taken to address risks and opportunities (see 6.1).

So, basically what I need report to this column at the Management Review Minutes/Report

p/s advise

thanks in advance!
(for some have reviewed my previous post ; I repeated we're very small firm) :)
 
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John Predmore

Trusted Information Resource
#3
There are 2 items listed. Did you talk about the 2 inputs in the management review? If not, you should talk about them. These are listed in ISO9001 as items 9.3.2 c5 and e. If you did talk about them, does the record of your management review document that these were covered?
 

Tagin

Trusted Information Resource
#4
I think what you need to do is to state in your review notes:
  • The data that you reviewed, so...
    • Mon & meas might be your KPIs
    • Effectiveness might be your CAPAs, risk register, etc.
  • Notes on the data (working as intended? working poorly?) + actions mgmt decides take if either of those are not working or need improvement.
 

skb76

Involved In Discussions
#5
All,

thanks for the input, (if based on previous post below; which is best BASIC EXAMPLE can i look for ...)

ISO 9001:2015 - Management Review 9.3.2 c) 5) - Monitoring and Measurement Results
ISO 9001:2015 Clause 9.3.2c)3) - What process or processes is this focused on?

~at my MR minutes (Process performance and work conformity column - Reported the KPI result; basically more on result only..)
So,
o monitoring and measurement results - (column) , what else should reported here based on the comments above ..

o the effectiveness of actions taken to address risks and opportunities (see 6.1).
(for this, maybe in layman term, can someone write in simple idea what should written/reported at this column)

thanks again! ..
 

John Broomfield

Staff member
Super Moderator
#6
"We seriously underestimated the risk of the current pandemic so we have now included the world economic forum's website in the scope of our research and monitoring of risks to our business - the Marketing Manager has accepted responsibility for this".

If this statement appeared in the records of management review, naturally we would expect to see evidence of the organization's updated risk assessment procedure.
 

John Predmore

Trusted Information Resource
#7
The approach I use in the Management Review is I insert blank slides into the Powerpoint presentation, and action items or decisions are recorded in real-time as we go. The presentation is converted into a read-only PDF the day after the meeting, after a quick review and any corrections, and that becomes the meeting minutes and record of the meeting. As the QMS Management Representative, I start every Management Review with the same 3 slides, the verbatim bullet points from ISO9001 9.3.2 (inputs) "this is our agenda. This is my responsibility today", 9.3.3 (outputs) "these decisions are your duty today", and 9.3.1 (definitions of the words 'suitability, adequacy, effectiveness, and alignment with the strategic direction of the organization') "this is how the success of our meeting will be judged". That sets the expectation for active participation of the leadership team.
 

Tagin

Trusted Information Resource
#8
o the effectiveness of actions taken to address risks and opportunities (see 6.1).
(for this, maybe in layman term, can someone write in simple idea what should written/reported at this column)
How is 6.1 implemented/addressed in your QMS?
 

AMIT BALLAL

Trusted Information Resource
#9
@skb76, attached herewith the Management review agenda I use.
In addition to this agenda, we have a quick questionnaire including simple questions under each agenda point such as "Was there any new development in this period?", if the answer is "Yes", we further review it in detail. And for the detailed review, we have certain formats made to review the aspects related to each agenda topic "whether the project is feasible? Is any new resource required?, etc.".
All these excel sheets are located in one excel workbook. This way we don't miss anything.

Please note, this agenda is as per IATF16949, hence you can exclude whatever is not required by ISO9001 / not relevant to your organization.
 

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skb76

Involved In Discussions
#10
How is 6.1 implemented/addressed in your QMS?
Tagin

6.1 - Reported/updated (risks/oppo) at R&O register (with some remarks) at same table/report.
So, from here .... ( the effectiveness of actions taken to address risks and opportunities (see 6.1))

thanks
 
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