T
Greetings all,
As some may have read from a previous post, I'm helping re-implement a troubled QMS at my new employer. While reviewing the documentation I was a bit surprised by the strange look I got when I asked to see the old management review minutes. I got them, but was told to keep them close because there was sensitive information in there. ??? I found that strange from a company that posts their financials in the luchroom... Anyway, my main point here is that I discovered that attendees of management reviews were this: The two owners and the General Manager.
I'm accustom to management reviews where all department directors or managers attended and as process owners, they submitted their metrics and in general added good input to the meeting. I would have thought that at least the Quality Manager and Production Manager would attend. Turns out they never even see the minutes.
I'm thinking I need to recommend that they open up these meetings to the department managers because I think it will be more effective. It's one thing to turn in a report that the owners discuss. It's another thing to have some real discussion from the horse's mouth.
What do you think? Who is the "Top Management" group that shall review the QMS?
As some may have read from a previous post, I'm helping re-implement a troubled QMS at my new employer. While reviewing the documentation I was a bit surprised by the strange look I got when I asked to see the old management review minutes. I got them, but was told to keep them close because there was sensitive information in there. ??? I found that strange from a company that posts their financials in the luchroom... Anyway, my main point here is that I discovered that attendees of management reviews were this: The two owners and the General Manager.
I'm accustom to management reviews where all department directors or managers attended and as process owners, they submitted their metrics and in general added good input to the meeting. I would have thought that at least the Quality Manager and Production Manager would attend. Turns out they never even see the minutes.
I'm thinking I need to recommend that they open up these meetings to the department managers because I think it will be more effective. It's one thing to turn in a report that the owners discuss. It's another thing to have some real discussion from the horse's mouth.
What do you think? Who is the "Top Management" group that shall review the QMS?