Re: Basics - Can be found in the Standard Others are self-identified
Originally posted by E Wall
If you don't have a copy of the spec or are just wanting samples of what others are reviewing to consider adding to yours, please clarify and I'll try to provide a better response.
Eileen
Eileen,
Just in case it's the latter, here's some from 1994 version. The new standard may want you discuss Customer Satisfaction intiatives. But what follows was easier because it's a cut and paste thing.
The Agenda
The originator will establish the agenda for the review meetings. The agenda may include, but not be limited to:
— Pending product nonconforming reports or Preventive and Corrective Action reports and those compiled since the last meeting.
— Proposed changes to the quality manual and/or controlled quality system documentation.
— Review and evaluate the effectiveness of handling customer complaints/feedback.
— The results of any Internal Quality Audits conducted since the last meeting.
— A summary and evaluation of Quality Assurance activities within each department.
— A summary and evaluation of the Quality Management System as a whole.
— Any recommended changes to the structure of the Quality Management System.
— Evaluate effectiveness of corrective / preventative action system including “timely” closeout of corrective actions/follow-up Audit data.
— Continuous improvement in both manufacturing and non-manufacturing processes.
— Resource needs
5.3 Specific Review
Executive Management may schedule a Management Review Meeting for a specific quality management issue if conditions in the company, industry or regulations so warrant.
5.4 Records
Records of all Management Review Meetings may include, but not be limited to the
following:
— Meeting attendance list,
— Old business status,
— Minutes of the meetings and Action Items,
— Decisions made,
— Names responsible for completing actions,
— Action time-frames,
— Update on past actions/decisions,
— Documentation stating the results of the review of the Quality Management System and the status of company goals and objectives.