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Management Review Meetings - Auditor issued an Area of Concern regarding our method

A

amanbhai

#71
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

We organize management review meeting meeting but lately realized from the discussion that the meetings are not mandatory requirements. What other options (or mades) do we have for management reviews?:thanks:
 
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J

JaneB

#72
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

We organize management review meeting meeting but lately realized from the discussion that the meetings are not mandatory requirements. What other options (or mades) do we have for management reviews?:thanks:
Well - almost anything that works for you and that can be demonstrated to meet the relevant requirements. What will work for you vs what might work for someone else will depend on all kinds of things, including the size, nature and type of organisation.

For example, some that are geographically diverse have 'teleconferences' although that's really another kind of meeting. Some use electronic systems very effectively, including wikis, sharepoint, etc. etc. to post documents, reports, etc, so that various people with access & authority can see them, and then comment if they wish to (sometimes by exception rather than always). Records in their case are available by audit trail logging who logged in & accessed what document. Some delegate off consideration of various imputs to the relevant manager, and then only have top management get a summary of results and involved when required by escalation/exception.

As was said earlier - try to think "outside the box". I'd advocate going back to basic principles: re-read the relevant clause & sub-clauses in 9001... & then think (better yet, have a discussion with other people in your organisatin) about how might or could it work better in your context?
 
A

amanbhai

#73
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

I regularly emails the results of audits, customer feedbacks, process charts etc etc etc.
Is it management reviews?
 
J

JaneB

#74
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

I regularly emails the results of audits, customer feedbacks, process charts etc etc etc.
Is it management reviews?
The first two you mention are certainly some of the mandated inputs, yes. ('Process charts' I'm not sure)

But the activity of review itself... no. You must establish how that occurs (assuming & hoping of course that it does occur!) and how/what is the record of that. And of course the decisions and those oh-so-important actions.

Just one-way emails isn't enough.
 
B

brahmaiah

#75
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

We organize management review meeting meeting but lately realized from the discussion that the meetings are not mandatory requirements. What other options (or mades) do we have for management reviews?:thanks:
'Mnagement Review Meeting' may not be mandatory.But 'Management Review 'is mandatory.Your records shall provide evidence for the following Shall requirements of the standard.:-


ISO 9001:2008, Quality management systems — Requirements

5.6 Management review

5.6.1 General

Top management shall review the organization's quality management system, at planned intervals, to

ensure its continuing suitability, adequacy and effectiveness. This review shall include assessing

opportunities for improvement and the need for changes to the quality management system, including the
quality policy and quality objectives.

Records from management reviews shall be maintained (see 4.2.4).

ISO 9001:2008, Quality management systems — Requirements

5.6.2 Review input

The input to management review shall include information on


a) results of audits,

b) customer feedback,

c) process performance and product conformity,

d) status of preventive and corrective actions,

e) follow-up actions from previous management reviews,

f) changes that could affect the quality management system, and
g) recommendations for improvement.

5.6.3 Review output

The output from the management review shall include any decisions and actions related to

a) improvement of the effectiveness of the quality management system and its processes,

b) improvement of product related to customer requirements, and


c) resource needs.
Pl. note there are actually twelve shall requirements here although the word shall appers only five times.
V.J.Brahmaiah
 
Last edited by a moderator:

Stijloor

Staff member
Super Moderator
#76
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

I regularly emails the results of audits, customer feedbacks, process charts etc etc etc.
Is it management reviews?
Look at the Management Review output requirements. {5.6.3 (a-b-c)}.

What would be a good process for your Managers to make decisions and plan for actions?

The review, like any other communication process, must be a closed-loop activity.

Your internal email system may work. Hopefully there's sufficient commitment and discipline to make this work.

Stijloor.
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#77
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

Thanks for your good advice.But what will you do if some one picks on you repeatedly.
V.J.Brahmaiah
You use the Report This Post
button. You are disrupting the thread by complaining in posts in the thread.

You have an acidic tongue
V.J.Brahmaiah
As the 'owner' of this forum I want to remind each of you that this is a place for professionals. There are several posts in this discussion thread that are becoming personal. Please keep it professional. I will NOT tolerate personal feuds or 'attacks'.
 
Q

Qualqueen

#78
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

You use the Report This Post
button. You are disrupting the thread by complaining in posts in the thread.

As the 'owner' of this forum I want to remind each of you that this is a place for professionals. There are several posts in this discussion thread that are becoming personal. Please keep it professional. I will NOT tolerate personal feuds or 'attacks'.
Maybe some people got upset or unprofessional because Monday the 7th was a holiday in the US and they had to work. :lmao:
 
L

Lexylou

#79
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

Wow that is alot of Management Review Meetings. We have them quarterly. Our consultant told us that once a year would be fine but we elected to change that because that would be a very long meeting if it were once a year.
 

howste

Thaumaturge
Super Moderator
#80
Re: Management Review Meetings - Auditor issued an Area of Concern regarding our meth

Wow that is alot of Management Review Meetings. We have them quarterly. Our consultant told us that once a year would be fine but we elected to change that because that would be a very long meeting if it were once a year.
When I was the management representative at a manufacturing company, we chose to have monthly management review meetings. We did it that often because WE decided that was the right frequency to review our system results to ensure our system was continually suitable, adequate and effective, and to assign actions and resources. We saw the management review activities as essential to management of our business, and not as a separate activity needed just to pass an audit.
 
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