Management Review of the QMS (Quality Management System) - How often (Frequency)

How often does your organization perform its management review of its QMS?

  • Once per year

    Votes: 27 32.5%
  • Twice per year

    Votes: 20 24.1%
  • Four times per year or quarterly

    Votes: 14 16.9%
  • More than 4 times per year

    Votes: 16 19.3%
  • NA to me, but I'd like to see the poll results

    Votes: 6 7.2%

  • Total voters
    83
A

Al Dyer

#21
Re: Management Review Frequency

tschones said:

I'm curious, how often does your organization perform its management review of the quality system? We perform ours monthly, which I argue is too frequent because we don't scrutinize the data well enough and there's a tendency to focus on short-term fluctuations of the graphs.
I don't think frequency is the real problem. The problem might be following short term (monthly) fluctuations in graphs use for management review.

Think about posting graphs but not acting on them until there is a definate trend, positive or negative. Only then can a management team really know what the overall picture of the company is.

Maybe think about management review charts along the line of individuals charts, sure there is going to be large short term fluctuation but when that fluctuation is determined and corrective action is put in place to the charts can be converted to more conventional charts and really used as a tool by mamagement to help control the business processes.:bigwave:
 
Elsmar Forum Sponsor
#22
Re: I tried

energy said:

Randy,

I get black sillouettes. Here's the message from Acrobat Reader. "There was an error processing a page. A font contains a bad CMAP/Encoding." Is this on my end? Has anybody else opened this with no problems? :) :smokin:
No problems here Energy,

Is your Acrobat reader up to it? My version i 5.0.1.

/Claes
 
M

Marty S

#23
Management Review

Our company does this once a month in the form of a BOS meeting. This is a Business Operating Sytsem that tracks your metrics from our suppliers (PPM's, delivery, ratings etc.) This can be a great way to bring things to light and it will be the first place an auditor will start so we have alot of historical data.:)
 
A

Al Dyer

#24
I still believe in the Ford QOS methodology wherby people and departments have their "department" measurables" which are fed up the line to review against "company" measurables which determine if the overall structure of the business is meeting the business plan of the company.

Does anybody have a simple flow of measurables used in Ford QOS, I know I am using the wrong terminology.

Al...
 

howste

Thaumaturge
Super Moderator
#25
I like that methodogy too, Al. That's the way I prefer to interpret ISO 9001's "Top management shall ensure that quality objectives... are established at relevant functions and levels within the organization."
 
A

Andrei Viorel - 2009

#26
Management Review

We do MR on quarterly base by covering more issues than ISO requirements.
Special template document, with chapters and responsible it is defined, and all responsible complete required information.
Final document is analyzed by management team and completed with actions (if), and part of info is presented to our region.

vio
 
W

wallacemd

#27
Metrics and management review

I agree with Al,

"I still believe in the Ford QOS methodology wherby people and departments have their "department" measurables" which are fed up the line to review against "company" measurables"

Our company has some 100 locations thru North America. Top level quality objectives are approved by the senior management team.

Each operating division is then required to respond with specific, measurable goals that relate up to the corporate QO's. From these goals we can derive our product and process "Metrics" to show progress.

Our quarterly management review is simply to review our metrics results vs goal. If their is a gap, we introduce action items at the management review to improve.

:bigwave:
 
B

Bumpebe1

#28
We are also moving/working toward the Ford QOS methodology.

Currently, top management meets monthly to review previous month's results to ensure we are on track toward meeting objectives (financial, safety & environment, productivity, development projects, reject rates, and customer complaint).

In addition, top management meets bi-annually to review the quality mangement system's effectiveness, internal audits, trends in reject rates, customer complaints, quality improvement teams etc.
 

Cari Spears

Super Moderator
Staff member
Super Moderator
#30
Al Dyer said:
I still believe in the Ford QOS methodology wherby people and departments have their "department" measurables" which are fed up the line to review against "company" measurables which determine if the overall structure of the business is meeting the business plan of the company.

Does anybody have a simple flow of measurables used in Ford QOS, I know I am using the wrong terminology.

Al...
I don't have mine completed yet, but Garry posted a nice one in the thread - "Can flowcharts replace procedures". I'm not familiar with Ford QOS, but his flowchart sounds like what you are talking about.
 
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