Management Review of the QMS (Quality Management System) - How often (Frequency)

How often does your organization perform its management review of its QMS?

  • Once per year

    Votes: 27 32.5%
  • Twice per year

    Votes: 20 24.1%
  • Four times per year or quarterly

    Votes: 14 16.9%
  • More than 4 times per year

    Votes: 16 19.3%
  • NA to me, but I'd like to see the poll results

    Votes: 6 7.2%

  • Total voters
    83
G

Greg B

#31
Terms of Refernce

Hi All,

I thought I would add my two cents worth. Attached is our Terms of Reference for the Management Review and it will look familiar if you have the standard open at 5.6 because it is almost word for word.

We discuss all production throughputs, CARS, NCs, Customer Issues, Product and plant devlopment, Objectives (KPIs from business plans), Costings etc (We always have as it is good business practise). We have our weekly Department Meetings and Management Meetings and they culminate in the Continuous Improvement Council quarterly.

Greg B
 

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Cari Spears

Super Moderator
Staff member
Super Moderator
#32
Our big Management Review is annual. We do monitor some chosen indicators by reviewing as a team monthly or quarterly. We may chose to react to a negative trend or to an individual out of control occurance as this often contributes to achieving overall organizational objectives. I try to keep these meetings under an hour and I don't have more than one a week.
 
E

energy

#33
That's what it was

Claes Gefvenberg said:
No problems here Energy,

Is your Acrobat reader up to it? My version i 5.0.1.

/Claes
Sorry. This one fell between the cracks. I have version 6 and all is well. As soon as I can find it, I'll upload the Management Review procedure agreed upon before the company decided to scrap the ISO effort and me.:vfunny: I also planned on doing it once a year. With weekly production meetings, quarterly "state of the state" meetings, and meetings after meetings for just about anything, to do it more frequently would dilute the actual Mgt Review process. :smokin:
 
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M

Marcelope

#34
motnhly reviews

We do monthly operational reviews on our performance indicators including paretoanalysis and actions taken (PDCA).

Management Reviews twice a year in which the "softer" items are discussed within the management team

Marcel
 
M

Marcelope

#36
thanks, I'm still trying to find my way in the cove, how can I monitor the different threads I'm doing input in?

I was now searching for Management Review solutions. I know input and output is being defined, but I'm however looking more for putput-solutions.

This since I feel previous management reviews being weakly performed.

Is there anyone out there that has a good and practical review sample for me? :confused:
 

howste

Thaumaturge
Super Moderator
#37
Marcel said:
...how can I monitor the different threads I'm doing input in?
In your user control panel, go to the options screen. Put a check mark in the box next to "Use email notification by default." Using this option "subscribes" you to the thread and emails you whenever someone replies to the thread. An alternative is to click on the link "Subscribe to this thread" at the bottom of each thread you want to track.
Is there anyone out there that has a good and practical review sample for me? :confused:
I'm attaching a sample record of a management review for a company. The company and names have been XXXX'd out to protect the innocent. Since this is the first review they had done, there was no info from previous reviews, but it should give you an idea of what a typical review may cover. There were also charts and such that I didn't include with the document.
 

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G

Groo3

#38
Our Management Reviews follow the following basic structure... The content under each main topic changes from one meeting to the next, but the overall structure does not change much:
1) Follow-up of previous management review action items
2) Site Goals - Review of where we are in relation to where we should be... if necessary, discuss any activities which will help us stay on track or get us back on track.
3) Review of Audits - Internal Audit review (including a review of our schedule), External Audit Review (customer audits and registration audits), Supplier Audit review, etc.
4) Customer Satisfaction Issues - this can include a guest speaker from one of our other sister divisions or regional sales managers
5) Status of Corrective / Preventive Actions - Includes a review of CAR's, PAR's, Supplier Corrective Actions, External Audit Actions, Customer Complaints, Effectiveness of Customer Complaint resolutions, etc.
6) Training issues / agenda
7) Changes to the Quality Management System - this is where we try to address the bigger issues regarding changes to our QMS... everything from personnel changes to changes to our Quality Manual / upper tier procedures... etc.
8) Review of Action Items - review and assign action items from the meeting

We define our Management Review cycle as a Quarterly review (minimum), but typically, we will conduct about 8 such meetings throughout the year. We have another layer to our Management Reviews which is conducted by what we call our Leadership Team (this is the Plant Manager and about 7 department heads and they typically meet at least once a month). Our Management Review Team includes the leadership team along with several other representatives throughout our facility (including some of our internal auditors, some managers, quality coordinators, trainers, etc.).

There are many other reviews which take place within our organization, but we try to filter all activities / results to our management review team for a comprehensive review.
 
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A

Al Dyer

#39
Re: Management Review Frequency

Groo3,

Would contingency planning fall under #7 or is it possibly a sub-issue of other management activities?

Al...
 
G

Groo3

#40
Re: Re: Management Review Frequency

Al Dyer said:
Groo3,
Would contingency planning fall under #7 or is it possibly a sub-issue of other management activities?
Al...
Yes. We mostly deal with contingency planning at the Leadership Team level, but these activities may also be part of our Management Review Team meetings. The Leadership Team typically deals with the higher level decisions which include contingency planning, personnel changes (the higher level personnel changes such as changes in the leadership team membership), the interactions with sister divisions, corporate level goals, etc. The Leadership Team may also bring some of these issues before the Management Review Team for further discussion / action.
 
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