Management Review of the QMS (Quality Management System) - How structured

How does your company structure management reviews of the quality system?

  • • Reviews are held on an organizational level (e.g., each VP runs his/her own management review)

    Votes: 3 5.9%
  • • Reviews are held at a site level, with each site containing multiple organizational entities

    Votes: 8 15.7%
  • • Reviews are held at a site level, with each site being a standalone entity

    Votes: 9 17.6%
  • • My company is small enough that we only run one management review for the entire company

    Votes: 31 60.8%

  • Total voters
    51

Helmut Jilling

Auditor / Consultant
#41
ralphsulser said:
I agree with the above. You can also declare "Compliance" to ISO9001 if you don't have to be registered. You don't have to have it all in one meeting. You can break down the topics and review in separate meetings and still comply.
...except of course, that they do not appear to be compliant, even though the registrar seems to think they are...:truce:
 
Elsmar Forum Sponsor

Helmut Jilling

Auditor / Consultant
#42
RosieA said:
Or request a pre-assessment, where the auditor can give the management team some frank feedback about the cost of their lack of management review.

It would not appear the auditor in question has been competent to see that, or to provide meaningful input. Further, it is very difficult for an auditor solely to move a company in the right direction, unless there is some buy-in from management.

This appears to be a sinking ship, unless they get true religion in time. This scenario is what gives ISO a bad name, and why the ABs get so ugly sometimes.
 

tony wardle

Registered Visitor
#43
The standard says that management review must be hald at "planned intervals". It does not say twice a year, once a week or whatever.
It also clearly outlines what aspects need to be covered, but it does not say that all of these have to be covered at the same time.
It says that records must be maintained.
Most importantly though are those "recommendations for improvement".

What we do, and has been acceptable for a good few audits, is we spread the review inputs, - and obviously minuted outputs - over a number of sessions. By doing this, the meetings are shorter and more focused. Our collegues with ADHD manage easier too. We also get better attendance out of the people who need to be in on the various review items. For example - customer feedback will involve representitives from production but include our whole sales team. Folow up actions are raised, but are specific to the item on the agenda. When all the minutes are put together, we have a rather complete and detailed record of management review.

I dont know if this will work for you, but we had the same issues in the past with a bunch of people together, some got bored, some suddenly became politicians, some hid at the back etc.
Doing it this way made the meetings shorter and helped to get alot more involvement and meaningful output rather than a :bonk: gathering because ISO says we have to.
 

Paul Simpson

Trusted Information Resource
#46
I feel like an outcast. I hold QMS Man. Revs. once per month. Brownie points with the registrar. :applause:
Echo hjilling's point somewhat. It is what's best for you - matter of fact I would be more likely to raise an NC - I have yet to see a very frequent Management Review that effectively looks at the whole system - broad generalization but it is generally too close to the day to day to be effective as a strategic tool.
 

RoxaneB

Super Moderator
Super Moderator
#47
Pretorian, out of curiousity, how long has your organization been registered to ISO 9001? Do review the same topics every month or are they rotated?

We, too, used to hold Management Review monthly. However, having been registered since 1998, in 2004 I put for the "Recommendation for Improvement" that a formal meeting be held at the beginning of each quarter to discuss the past quarter and YTD trends. Annually, as well, we have the "Huge Honkin' Management Review" where annual data is reviewed and compared against historical data - a higher level analysis of the numbers.

The reason for our change to quarterly was that the monthly sessions seemed more like baby-sitting. I'd nag, Management would do. Monthly, I still do an email about any outstanding issues, but moving to a quarterly has made our reviews more about discussions and less about baby-sitting.
 
R

Rob Nix

#48
I agree with Paul, that the greater the period under review, the more strategic it tends to be. Many process improvements take longer than a month to implement and see results, so often at the end of each month the players just say, "yeah, we're still working on it."

We have quarterly strategic meetings which include follow up of QMS issues, and one "Huge Honkin" (thanks Roxane) review annually, which is linked to the strategic business plan updates.

We explain to the auditor(s) why our system is effective for us. It is not to please them.
 
J

JaneB

#49
Doing it this way made the meetings shorter and helped to get a lot more involvement and meaningful output rather than a :bonk: gathering because ISO says we have to.
Great. A lovely example of having a system that works for you and in your business context. Which is what it's supposed to be about, IMO.
 
P

Pazuzu - 2009

#50
We found that we don't need a single "Management Review Meeting". What we did find was that we already had several other meetings we conducted weekly or bi-monthly, or monthly that addressed all the issues of review and at the appropriate levels. We continuously do Management Review around here. My meetings include Project Status Meeting, Business Planning Meeting, Executive Meeting, Safety Meeting, and Steering Committee Meeting.

Sure, it is just easier to have one meeting once of twice a year, but our in our company we constantly look over everything in these other meetings as part of our normal business practices.
I came in here asking if this was a feasible approach as it's what I intend on implementing. I guess I was right. The QMS review shouldnt be an "event" but rather a continuous review through the information gathered and mulled over from various other reviews (financial, productivity, etc...)
 
Thread starter Similar threads Forum Replies Date
A Management Review Input - Changes that could affect the QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
Hershal Management Review - The heart of the QMS Management Review Meetings and related Processes 8
J Sample of QMS Management Review Meeting? Management Review Meetings and related Processes 7
S Changes that affect the QMS in Management Review - Clause 5.6.2 Management Review Meetings and related Processes 2
N Does anyone have a combined QMS and EMS management review agenda? Management Review Meetings and related Processes 2
H My Quality Management Systems (QMS) Manual - Please review - Opinions appreciated! Quality Management System (QMS) Manuals 14
T Management Review of the QMS (Quality Management System) - How often (Frequency) Management Review Meetings and related Processes 90
S Risk Management Review ISO 14971 - Medical Device Risk Management 4
G Management Review (integrated system) Management Review Meetings and related Processes 17
M Management review check-list Management Review Meetings and related Processes 3
S Management Review (9.3) - Management Review Minutes/Report ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
J ISO 13485 System 'soft start' - How to best reflect this in initial audits, management review minutes and other records? ISO 13485:2016 - Medical Device Quality Management Systems 3
O ISO 13485 - Is management review required before stage 1? ISO 13485:2016 - Medical Device Quality Management Systems 6
G ISO 17025-2017 Management Review reporting items - Inputs ISO 17025 related Discussions 1
I Management review in conformity assessment standards - Certification Bodies Management Review Meetings and related Processes 6
S Has anybody done IMS - Management Review Meeting ISO 14001:2015 Specific Discussions 8
T Management review meeting workflow ISO 13485:2016 - Medical Device Quality Management Systems 9
Casana ISO 9001 - 9.3.1 Management Review - Attendees in a flat organization Management Review Meetings and related Processes 6
C Management Review Agenda Management Review Meetings and related Processes 20
Q Do Management Review records have to be on a controlled form? ISO 13485:2016 - Medical Device Quality Management Systems 30
J ISO 9001:2015 Small Operation Management Review General Auditing Discussions 6
W ISO 9001:2015 Management Review Input Template wanted ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
G ISO 9001 - 9.3.1 Management Review - Content and Frequency Management Review Meetings and related Processes 12
S ISO 9001:2015 Clause 9.3.2 - MR (Management Review) - Adequacy of resources ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Q How to run a Management Review Management Review Meetings and related Processes 10
S List of requirements for Management Review in IATF 16949 IATF 16949 - Automotive Quality Systems Standard 10
D EMS Management review outputs - Strategic direction of the organization Miscellaneous Environmental Standards and EMS Related Discussions 1
B How to comply with IATF 16949:2016 9.3.2.1k - Management review IATF 16949 - Automotive Quality Systems Standard 2
E Template of a Management Review Agenda or Report in compliance with ISO 13485:2016 ISO 13485:2016 - Medical Device Quality Management Systems 6
M FDA News USFDA Final Report – MDUFA IV Independent Assessment of FDA’s Device Review Process Management Medical Device and FDA Regulations and Standards News 0
R ISO 9001:2015 9.3 - Required inputs to the management review - Audit Nonconformance Manufacturing and Related Processes 14
T Difference between "data analysis" and "management review" ISO 13485:2016 - Medical Device Quality Management Systems 4
J 3 Questions about Management Review - ISO 9001 and IATF 16949 Management Review Meetings and related Processes 4
W Can 2 different sites under different Quality System have a common management review? ISO 13485:2016 - Medical Device Quality Management Systems 4
I Trying to explain some of the Management Review Inputs (AS9100D) Management Review Meetings and related Processes 10
W IATF 16949 Clause 6.1.1 - My first Major NCR (Management Review) IATF 16949 - Automotive Quality Systems Standard 57
H ISO 9001:2015 Cl. 9.3.1 - General Director doesn't participate in Management Review ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Tagin Management Review - How elaborate should Management Review be? Management Review Meetings and related Processes 14
R University Research Project - Management Review Management Review Meetings and related Processes 17
G ISO 9001:2015 - Management Review 9.3.2 c) 5) - Monitoring and Measurement Results ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
B IATF 16949 Clause 9.3.2.1 - Management Review Inputs IATF 16949 - Automotive Quality Systems Standard 1
B IATF 16949 Cl. 9.3.2.1 - Management Review Inputs - Process Effectiveness and Efficie IATF 16949 - Automotive Quality Systems Standard 14
A How to satisfy the "Interested Party" Management Review Requirement ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
Z MRM (Management Review Meeting) Template for ISO 9001:2015 Management Review Meetings and related Processes 3
S What defines Top Management after a Merger? Quality Management Review (9.3.1) Management Review Meetings and related Processes 1
A ISO 9001:2015 Clause 9.3.2 - Management Review Inputs must be Documented? Management Review Meetings and related Processes 15
S Corporate Quality Manager keeping me out of the Management Review Meeting Management Review Meetings and related Processes 28
B Global / Local Management Review - ISO 9001:2008 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
D What should be included in Management Review Meeting for ISO 9001:2015? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 19
P Trending CAPA's in our Management Review Meetings ISO 13485:2016 - Medical Device Quality Management Systems 1

Similar threads

Top Bottom