Management Review
I really believe that Management Review is a daily, ongoing activity conducted by all levels of management in any company. To say that Top Management is going to sit down with everyone specifically to meet an 9000 requirement does nothing for us.
Every meeting, phone call, memo, etc. is a review of what is going on in the organization. We used to have a monthly Corrective Action Board just for this purpose but have dropped it as our top 3 managers meet every Friday, (at a minimum), to discuss the program so why duplicate effort. Especially when the CAB's were eating up 12-20 man hours with nothing to show for it but everyone shaking their heads. No one needs someone else to read a metrics slide to them.
We have asked that the managers send out an email or memo stating major topics discussed and items reviewed for records purposes as stated in the standard.
What do you think, is this going to get us in deep stuff with the registar?