Management Review Requirements - TS 16949 Clause 5.6.1

D

Don Wood - 2011

#11
5.6 Major NC

I'm a bit curious about that myself, sajunair - I tend to encourage organizations (and their auditors) to favor the day-by-day sort of management review as opposed to the once-yearly "event" type of management review. Management review should be part and parcel of how top management runs the business, not something tacked on top of everthing else TM does.
Don Wood
 
Elsmar Forum Sponsor
#12
Don Wood said:
I'm a bit curious about that myself, sajunair - I tend to encourage organizations (and their auditors) to favor the day-by-day sort of management review as opposed to the once-yearly "event" type of management review. Management review should be part and parcel of how top management runs the business, not something tacked on top of everthing else TM does.
Don Wood
Our auditors reviewed our process for a formal management review. Other then that they were more interested in what we done on a day-to-day basis. What they didn't want was for us to wait for a year to discuss a problem that happened 364 days ago.
 
#13
The big problem I've seen with day-to-day management review is the lack of depth. The review might cover just one small aspect of the QMS/EMS, and there is nothing to ensure that the entire system will be reviewed. This is also accompanied with a lack of records, and a plan to ensure the entire QMS/EMS is covered. My recommendation is that organizations take at least one review each year where the entire QMS or EMS is reviewed in detail. That way you can be sure that you don't overlook something, and you look at your QMS as an entire process, not just looking at it piecemeal.
 
R

Rob Nix

#14
I agree with Mr. Other Dave (with a B). Our company's system is this:

Daily review of the QMS is part of the MR's responsibilities.

Quarterly managment meetings consider audit results, corrective and preventive actions, company performance measures, yadda yadda... where document (procedures) changes are made as appropriate.

ANNUAL QMS REVIEWS are performed to look at the BIG PICTURE. Have our policies changed or has our vision/mission changed due to some major changes in the company (new markets for example)? Do we see repeated problems throughout the year, or cyclical trends only seen over extended time that may require changes in the QMS.
 
S

SSwanson

#15
I think the intent of the Management Review is being lost. The purpose of the Management Review is the evaluation of the effectiveness of the QMS as it is designed, documented, implemented, and maintained in support of the company's stated Quality Policy and stated objectives. There is a difference between an operational meeting and a management review. Too often, when the management review is a part of some other type meeting, the evaluation of the effetiveness of the QMS gets lost. There are lots of executive managers that don't have a clue as to the QMS, let alone their responsibilities with regard to the QMS. Therefore, I have designed this process around the idea that the QM will report to the executive management on the QM's perception of the effectiveness of the QMS following the input and output requirements of 9001. In the procedure for the management review, I say that the executive is responsible, but that the action may be delegated. But... the executive has to sign the management review protocol.
 
S

sajunair

#16
SSwanson
I agrree that the operational review varies with the management review. But ultimately the purpouse of management review is for assessing the effectiveness of QMS. the effectiveness shall show up in the accounts book or various lists prepared by the QM which may shows some trend to something, having no value for the management.
 

Howard Atkins

Forum Administrator
Staff member
Admin
#17
I think that whether there is a meeting or not is not the point:

The standard requires 5.1 Management commitment by top management
demonstrated by d) managment review.
If the MD and MR are not present or give input how do you show commmitment.
 
P

pthareja

#18
5.6.1 Management review

I agree with SSwanson. Management review Meeting is guided by 5.6.1. For maturity one should subscribe to ISO 9004:2000. include all mandatory issues. The vision provider, the CEO/ COO officers and MR's presence should include whose Quality Systems related CA's and PA's are solicited ( not operational problems). The frequency as per Quality Manual. MR's absence or CEO's absence doesn't deter the holding of MRM as per the prescribed frequency, though we have facilities to be in touch online, preferably interaction online.
thank you
 
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