J
I voted for neither - I've rarely found a 'procedure' to tell managers how to manage has added much value, though there is some value in identifying the various levels & forums that management review takes place on, particularly in larger organisations.
It can, for example, happen at different levels. One tool I've often used successfully to show that is a matrix - I've attached an example, which is for a department that was successfully certified, but was part of a large corporation which wasn't. So we needed to show what happened where, and what the department could control, and what it couldn't.
In smaller organisations, I've usually found that one or both of having things defined in job descriptions and/or making sure there's something like a standing Agenda in place works fine. The absolute last thing you want is a bunch of managers sitting in a room looking at each other blankly, wondering what a 'management review' meeting is & how they'd know if they were having one. In my view, their regular management meetings ARE management review, and often all that needs to happen is to make sure they're generating some records of their decisions/actions.
It can, for example, happen at different levels. One tool I've often used successfully to show that is a matrix - I've attached an example, which is for a department that was successfully certified, but was part of a large corporation which wasn't. So we needed to show what happened where, and what the department could control, and what it couldn't.
In smaller organisations, I've usually found that one or both of having things defined in job descriptions and/or making sure there's something like a standing Agenda in place works fine. The absolute last thing you want is a bunch of managers sitting in a room looking at each other blankly, wondering what a 'management review' meeting is & how they'd know if they were having one. In my view, their regular management meetings ARE management review, and often all that needs to happen is to make sure they're generating some records of their decisions/actions.
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