Hello qualityboi!
One of Roxane's points got me thinking... I would think a higher tier procedure would at least specify which processes should be documented and which aren't. Also (as I learned of a need yesterday in a situation) there may be times to deviate from a documented process, but there should be steps for that.
So if there is no procedure for determining processes that do/don't require documenting, I would think that would be a worthwhile mention. Otherwise, managers may think nothing needs to be documented (when it probably should), while another manager feels everything has to be documented (that does not need to be).
One of Roxane's points got me thinking... I would think a higher tier procedure would at least specify which processes should be documented and which aren't. Also (as I learned of a need yesterday in a situation) there may be times to deviate from a documented process, but there should be steps for that.
So if there is no procedure for determining processes that do/don't require documenting, I would think that would be a worthwhile mention. Otherwise, managers may think nothing needs to be documented (when it probably should), while another manager feels everything has to be documented (that does not need to be).

