Managing Quality Risks in Construction

Mezzaluna

Registered Visitor
#1
Hi There folks,
I hope this is the right forum...

I've recently inhereted a "Project Quality Plan" (I'm working for a construction company on a well know Site Prep project) and due to a recent audit I need some help on a section of the plan that has been ignored. "Managing Quality Risks" goes something like this...

4.2 Managing Quality Risks
A risk assessment will be made of the work to be carried out under the Contract and documented in a risk assessment worksheet/register. Issues that are identified as risks to the quality of the product or works are to be treated using one or more of the following measures:
 surveillance and monitoring of processes
 training and evaluation of competency of personnel
 assessment and inspection/calibration of equipment
 hold or witness point inspection and testing
 audit of system and products
 independent review/verification of documentation by a third party body
 source inspection by a third party inspection body.


I've asked a few people in the business and have egot a variety of answers. The auditor suggested we ..."base the Risk Register on the same principal as the Safety Risk Rating Register and continue with the Matrix..."

Has anyone ever seen used a similar document?

Thanks in advance,

Mezz.
 
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Marc

Hunkered Down for the Duration
Staff member
Admin
#2
I'm not familiar with construction. Can anyone here help with this one? My Thanks in advance!
 
J

JaneB

#5
I hope these can be helpful. The documents are published in our country's government website to assist companies to conduct risk assessment.
Excellent documents, Elynn, thanks for sharing them. I was impressed by them - simple, clear and making the information very accessible. Great stuff.
 

harry

Super Moderator
#6
In a broad sense, the whole ISO 9001 Quality Management system is about ‘Risk Management’. The items you posted (under 4.2) are addressed by the various clauses of the ISO 9001 standard.

1. surveillance and monitoring of processes
7.5 Production and service provision

2. training and evaluation of competency of personnel
6.2 Human Resources

3. assessment and inspection/calibration of equipment
7.6 Control of monitoring and measuring equipment

4. hold or witness point inspection and testing
Inspection and test plan

5. audit of system and products
8.2.2 Internal Audit

6. independent review/verification of documentation by a third party body
Audit by CB

7. source inspection by a third party inspection body.
Inspection for items such as scaffolding, temporary works, etc.

Generally, these items are addressed as policies in the QMS documents and the Project Quality Plan for Construction purpose should be specific, indicating how you are addressing each of these requirements. For example, under 7.6, you list the items or equipments needing calibration, the calibration interval, their current status and the due date for the next calibration and perhaps the accuracy/tolerance required.

However, there is no requirement for a specific format and various formats can be found in the market.

The Quality Plan you posted looks like one meant for a preliminary proposal where details are not available yet and hence the general policies for each section.

An example of a Construction Quality Plan

Example of inspection & test plan
 
Last edited:

Pancho

wikineer
Super Moderator
#7
May the OP be asking about risk management in regards to quality of construction, rather than safety of the construction process? I would also be interested to learn of any progress in this discipline.

Pharma has the Q9 guidelines. Is there anything similar in Project Management/Construction?
 

John Broomfield

Staff member
Super Moderator
#8
Hi There folks,
I hope this is the right forum...

I've recently inhereted a "Project Quality Plan" (I'm working for a construction company on a well know Site Prep project) and due to a recent audit I need some help on a section of the plan that has been ignored. "Managing Quality Risks" goes something like this...

4.2 Managing Quality Risks
A risk assessment will be made of the work to be carried out under the Contract and documented in a risk assessment worksheet/register. Issues that are identified as risks to the quality of the product or works are to be treated using one or more of the following measures:
 surveillance and monitoring of processes
 training and evaluation of competency of personnel
 assessment and inspection/calibration of equipment
 hold or witness point inspection and testing
 audit of system and products
 independent review/verification of documentation by a third party body
 source inspection by a third party inspection body.


I've asked a few people in the business and have egot a variety of answers. The auditor suggested we ..."base the Risk Register on the same principal as the Safety Risk Rating Register and continue with the Matrix..."

Has anyone ever seen used a similar document?

Thanks in advance,

Mezz.
Mezz,

An FMEA (failure modes and effects analysis) approach would satisfy this requirement.

For this you need a cross functional team to:

  1. Agree tables for priortizing the weaknesses (obtain senior management approval)
  2. Identify the weaknesses (hazards to quality - common in Site Prep [although your project may be different] poor leadership, impossible specs, inability to measure, no process design, incompetence, no process monitoring, testing product when it is too late to reject it etc...)
  3. Prioritize the weaknesses in terms of the approved tables:
    - Likelihood rating from 1 (unlikely) to 10 (definite)
    - Severity of impact from 1 ($100) to 10 ($1,000,000)
    - Earlyness of detection from 1 (instant) to 10 (too late)​
  4. Add or multiply (L, S, E) for risk priority number
  5. Take effective preventive action to eliminate the root causes of the top priority risks
  6. Repeat to reduce risk to a level acceptable to senior management
You may conclude that the project needs its own management system to prevent nonconformity and provide confidence that requirements will be fulfilled. This system will at least conform to ISO 9001.

Here is the book for design and construction project teams prepared by members of the ASQ Design and Construction Division.

Good Luck,

John
Editor
 
Last edited:

Marc

Hunkered Down for the Duration
Staff member
Admin
#10
I'm happy to hear you got some ideas. Please do let us know what happens. There are some construction related discussions here and anything you can add to the forum knowledge base with regard to the construction industry will be very much appreciated.
 
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