It can be difficult to do the required paperwork when this happens, especially when you use a contract engineering firm/manufacturer. At that stage you become the "design specifier". The hard part is having to create a paper trail from suggestion to completion and identifying who is responsible for the risk management/QA aspect.
I would go broad -- "collects applicable documents, drawings, samples, etc. prior to starting work." Heck there may be times when a guy will make something from his "head" based on a conversation with a customer.
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