This is a checklist that SGS has. I just come out from an audit with SGS, and there are questions in there that were a surprise to me. One example is the need to have a documented procedure to notify SGS about changes and the form to be used to notify SGS. These changes include anything from a change in the head count, changes to core procedure, design changes (obviously), new or withdrawn products, etc.
I complained that I did not mind having such a procedure, but that I mind learning about in an audit an receiving a non-conformance about it

mad

, and that SGS should tell their customer about these requirements of the MDD as if it is indeed in the MDD, you have to read between the lines to see it! The SGS auditor told me that indeed SGS should be better in telling its customer about it!
Now, I am in the process of writing such a procedure: if any of you have something that they are willing to share, I would not mind looking at it!