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Measurable Quality Objectives which can relate to Quality Policy - 5.4.1

S

samsung

#11
Re: 5.4.1 Measurable Quality Objectives which can relate to Quality Policy

May I request you to edit the post in order to increase the font size so that it becomes easier to read.

Later (at 1.22 AM)

Thanks for the action which I suppose was taken before I hit the 'Post' button.
 
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howste

Thaumaturge
Super Moderator
#12
Re: 5.4.1 Measurable Quality Objectives which can relate to Quality Policy

Maybe it is as simple as measuring how many solutions/month??
I've seem some companies with similar measurements before. The question is, will this measurement be valuable to top management, or was it just artificially created to measure something to meet an ISO requirement?

What's really the purpose in the system of empowering employees? Surely that's not the end goal itself. What's the desired outcome of having empowered employees? I'd suggest that you figure that out, then measure it. If the answer is increasing the number of solutions to problems, you may have already found it. If it's something else, keep looking.
 
J

JaneB

#14
Re: 5.4.1 Measurable Quality Objectives which can relate to Quality Policy

I've seem some companies with similar measurements before. The question is, will this measurement be valuable to top management, or was it just artificially created to measure something to meet an ISO requirement?

What's really the purpose in the system of empowering employees? Surely that's not the end goal itself. What's the desired outcome of having empowered employees? I'd suggest that you figure that out, then measure it. If the answer is increasing the number of solutions to problems, you may have already found it. If it's something else, keep looking.
Yes indeed. Agree.
 
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