J
Yes, it is an interesting read......
What you suggest are not related to the measurables of the audit process, IMHO, Jan, simply indications of the state of the QMS, or symptoms. It occurs to me that the 'product' of auditing is often measured, rather than the 'service' which is provided and has been debated here.
You're correct to state that trends should be evaluated, as part of overall audit management and reporting, but I personally don't see that that has anything to do with how effective the audit process is, however.
What you suggest are not related to the measurables of the audit process, IMHO, Jan, simply indications of the state of the QMS, or symptoms. It occurs to me that the 'product' of auditing is often measured, rather than the 'service' which is provided and has been debated here.
You're correct to state that trends should be evaluated, as part of overall audit management and reporting, but I personally don't see that that has anything to do with how effective the audit process is, however.
We can measure the tangibles such as:
- are the audits are done on time
- are they done by fully trained and independant auditors
- are the findings recorded
- are corrective actions done in a timely manner
- are management made aware of audit findings is this recorded
These will give us objective evidence that the process of auditing is effective.
But I would like more from the audit than the standard cookie cutter info. I would like to use the data from it to obtain more insite into the various process that are being audited to find trends and establish corrective/preventive actions that will help eliminate these trends in the future.
Good Heavens!! I just read my answer back and I think I am on my soap box!
Sorry guys guess I just got a little over zealous.
Jan


