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Hi All!
This is my first visit to the site and the forum. I feel as though I've struck gold!!
I have a question. I have been performing internal audits for three years and typically I report at management reviews which audits were performed, which audits were past due on the schedule, and which random audits were performed due to a customer complaint, major breakdown, or rework/scrap costs.
I tell them how many corrective actions were issued and which ISO element had the most non-compliances.
Now, we are looking at "measuring the effectiveness" of the internal audit process. Am I way off base in believing that the measurements we are looking for will be found in the corrective action follow ups?
This is my first visit to the site and the forum. I feel as though I've struck gold!!
I have a question. I have been performing internal audits for three years and typically I report at management reviews which audits were performed, which audits were past due on the schedule, and which random audits were performed due to a customer complaint, major breakdown, or rework/scrap costs.
I tell them how many corrective actions were issued and which ISO element had the most non-compliances.
Now, we are looking at "measuring the effectiveness" of the internal audit process. Am I way off base in believing that the measurements we are looking for will be found in the corrective action follow ups?