Hi All, I really enjoy this forum! I have a scenario that I would appreciate some guidance on.
Customer sells class 1 medical device, and a Supplier sells a class 1 medical device accessory (single-use and sterilized in packaging) that works with the Customer’s medical device.
Associated note: the Supplier designed the accessory, owns the design, and already sells the accessory to many different customers. They update the labeling to reflect customers' information as applicable to the specific customer's medical device.
The Customer wants to purchase the supplier’s accessory, have the supplier place the Customer's name and information on the label and packaging to market and sell for use with their medical device. There will be no indication or reference to the supplier information, the accessory will seem as though it is the Customers product entirely. Although, the label will indicate “manufactured for” on the label.
Question: Since the Customer did not design the accessory, and keeping in mind the accessory is sterile packaged, what from a regulation, documentation, and compliance standpoint does the Customer need to do in their system to approve and properly release the device? Examples:
Customer sells class 1 medical device, and a Supplier sells a class 1 medical device accessory (single-use and sterilized in packaging) that works with the Customer’s medical device.
Associated note: the Supplier designed the accessory, owns the design, and already sells the accessory to many different customers. They update the labeling to reflect customers' information as applicable to the specific customer's medical device.
The Customer wants to purchase the supplier’s accessory, have the supplier place the Customer's name and information on the label and packaging to market and sell for use with their medical device. There will be no indication or reference to the supplier information, the accessory will seem as though it is the Customers product entirely. Although, the label will indicate “manufactured for” on the label.
Question: Since the Customer did not design the accessory, and keeping in mind the accessory is sterile packaged, what from a regulation, documentation, and compliance standpoint does the Customer need to do in their system to approve and properly release the device? Examples:
- Even though they did not design, do they need to identify user needs, input, outputs, (performance) verification, and validation activities specific to how the accessory will be used with their device?
- Is a Risk plan, assessment, or report required? Or can a concise evaluation memo be used?
- Any package performance testing required?
- Whose UDI should be on the labeling? I would assume the Supplier to be the Device labeler and their UDI would apply but am unsure.
- Is the Customer considered a Distributor or do they need to register and list as manufacturer?
- Who handles complaints and is most responsible if device accessory fails?
- Anything else I am missing?