Hello Cove members,
Actually I am involved in discussion about finding the border line regarding "placing a device on the market" within a company group...
How do you solve the following situation:
Within a company group theres is one facility which is legal manufactuer (own quality system), one facility which is distributor (own quality system) and sells devices to customers, and one facility which does services and repairs (own quality system) after the devices are distributed.
When do you handle an action as recall?
If the manufacturer "calls back" devices (only) from the distribution center OR / AND when the manufacturer "calls back" devices from customers?
Thanks for your guesses!
Best regards,
Aphel
Actually I am involved in discussion about finding the border line regarding "placing a device on the market" within a company group...
How do you solve the following situation:
Within a company group theres is one facility which is legal manufactuer (own quality system), one facility which is distributor (own quality system) and sells devices to customers, and one facility which does services and repairs (own quality system) after the devices are distributed.
When do you handle an action as recall?
If the manufacturer "calls back" devices (only) from the distribution center OR / AND when the manufacturer "calls back" devices from customers?
Thanks for your guesses!
Best regards,
Aphel