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Medical Device Servicing – What Terminology?
As well as manufacturing Class IIa and IIb devices, we also service them for our customers (on-site) as part of a Planned Preventative Maintenance (PPM) programme. I would be interested on what terms and definitions of term other companies use. We indicate that our products are serviced annually either by ourselves or a hospital EBME department. Service terms that seem to be used are Inspection (but if a part is worn/damaged then replace – e.g. an O ‘Ring’), Minor service, Standard service, Major service etc. In the case of a mobile electrical suction unit, we currently recommend that an annual “Standard” service involves replacing filters, washers, external tubing and some parts on the receiver jar. We then recommend a “Major” service every 5 years. This involves the above plus stripping down and servicing the pump motor (with a service kit), replacing internal tubing etc. If anybody out there does this type of stuff I would be interested in some comments/suggestion on what should be the “correct” industry usage of such terminology.
Thanks!
Steve
As well as manufacturing Class IIa and IIb devices, we also service them for our customers (on-site) as part of a Planned Preventative Maintenance (PPM) programme. I would be interested on what terms and definitions of term other companies use. We indicate that our products are serviced annually either by ourselves or a hospital EBME department. Service terms that seem to be used are Inspection (but if a part is worn/damaged then replace – e.g. an O ‘Ring’), Minor service, Standard service, Major service etc. In the case of a mobile electrical suction unit, we currently recommend that an annual “Standard” service involves replacing filters, washers, external tubing and some parts on the receiver jar. We then recommend a “Major” service every 5 years. This involves the above plus stripping down and servicing the pump motor (with a service kit), replacing internal tubing etc. If anybody out there does this type of stuff I would be interested in some comments/suggestion on what should be the “correct” industry usage of such terminology.
Thanks!
Steve