Meeting 7.5.1.7 & 7.5.1.8 Requirements

T

tattva

#1
#1
7.5.1.7

How can I handle 7.5.1.7 & 7.5.1.8 if I´ve determined service does not apply to the organization?

Applies to service as " post-delivery " activity? :frust:

Thanks in advance
 
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D

db

#2
#2
tattva said:
How can I handle 7.5.1.7 & 7.5.1.8 if I´ve determined service does not apply to the organization?

Applies to service as " post-delivery " activity? :frust:

Thanks in advance
Click to expand...
The note at the bottom of 7.5.1.7 gives a hint. It does not refer to your performing service, but the OEM's service departments. The question is how do you communicate concerns from the OEM's service departments to your departments.

In reference to 7.5.1.8, it begins "when there is a service agreement..." If there is no service agreement, then there is not a whole lot you can do.
 
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