Merging Companies & Compliance

[HelenMagdich]

Recently, I've taken my second company through ISO registration. It was the normal kind of nightmare: to walk into a company with 45 days to achieve registration with 18 noncons to deal with from the previous QMR, who is now in lots of trouble with RAB.

The purpose behind registration for this company was to obtain international business. The business it is adding, however, is an additional product. Its 7.3 & 7.4 functions will remain independent from us. How do I do this? I mean, if we're not purchasing parts, qualifying suppliers or performing the D&D, how do we deal with nonconformances? What aspects of the process do I contain and define within the system? How do I draw the line? I'm a bit intimidated, can you help?

 

[Randy Stewart]

Look at where it comes into your system. Where is it introduced into the stream. Is it a pass through operation? Is it a part or blank being handed off? Is it a drawing being handed off and your told to "Here make this"?
It should be fairly simple to map it out. If all you're given is a blank, that's all you have to work with. If something is wrong with the material supplied, the NC report goes back to who sent it to you (sister company, etc.), If the part is rejected by the customer it will always be returned to the "shipped from" point.

 

[HelenMagdich]

Randy,

Basically, we were required to obtain certification to get the business. The company requiring it wants to be assured that their products created here will adhere to/be brought into the QMS. But the reality is that the D&D, Purchasing, Supplier Selection, and Customer Satisfaction will be completed by a "middle man" who was the company to refer the business to us because they are a design based organization. Does this make sense? (I feel like it doesn't.) So we don't alter the drawings, supplied parts, or suppliers. What aspects of this new operation should I define? It is like adding a second partial company to our existing processes without discerning the difference between the two. Should I keep it independent? Should it have its own? This alone will cause us to change our classification as far as our registration goes.

 

[Randy Stewart]

What are you doing to the part?
We had an operation where we bought parts (dash panels) from a "customers" plant, did a re-strike operation, added a small bracket to make it into a Right Hand drive panel. We then sold and shipped them to our customers plant in Brazil. Since we had to buy parts we couldn't treat it as "Customer Supplied Product", we had no supplier to develop, and had no D & D required.
We did an incoming inspection of the parts and that is where we took control of it. It wasn't our normal business operation but we controlled it when it entered our system.
Is this similar to what you are experiencing? If so, it's no problem. It doesn't change your system or registration requirements.
Feel free to PM me or give me a call.