A
Re: Missing Contract Review Records on big contracts
Hi buddies!!!!
It had been a nice experience to go through the friendly debate all along the thread. I want to share my expirence with you all.
While auditing the contract review process of this automobile company, I encountered an objective evidence where the contract review process was not signed by their customer. The order was for a part with minute change in dimension and high value. Upon questioning , the marketing manager had intimated me that as the customer representative looking after contract review process was out of country with his team...and the responsibility was not delegated to any of his subordinates. So a telephonic contract review had been carried out and a minutes of contract review was prepared and documented.
I could smell rats in his claim..but could not raise a NC as there is no mention of the signature of customer in the standard . Moreover, he supported his claim with a valley of repeat order P.O's.
Please give your opinion in this regard as the repeat orders might be due to no competionon this part from others
cheers
Arindam
Hi buddies!!!!
It had been a nice experience to go through the friendly debate all along the thread. I want to share my expirence with you all.
While auditing the contract review process of this automobile company, I encountered an objective evidence where the contract review process was not signed by their customer. The order was for a part with minute change in dimension and high value. Upon questioning , the marketing manager had intimated me that as the customer representative looking after contract review process was out of country with his team...and the responsibility was not delegated to any of his subordinates. So a telephonic contract review had been carried out and a minutes of contract review was prepared and documented.
I could smell rats in his claim..but could not raise a NC as there is no mention of the signature of customer in the standard . Moreover, he supported his claim with a valley of repeat order P.O's.
Please give your opinion in this regard as the repeat orders might be due to no competionon this part from others
cheers
Arindam