Just wanted to report in real quick... the "official" results are not in yet, but unofficially we only recieved 1 major - for missing some info in the training records of our employees. And the good new is, we get to fix it before he comes back in a few weeks!! Other than that, our non-robot auditor is very pleased with our system. And I have to say, I did ask questions which he answered in a general manner or broadly speaking. Nice to know that I don't have to be afraid to ask questions. And after all the worrying I did about internal auditing (or my lack of knowledge of internal auditing) turned out to be complete OVERKILL because I audited EVERYTHING under the sun here. He said that it was almost "too thorough". Guess that's a good thing? THANK YOU to all of you who have helped me through this process. I seriously couldn't have done it without YOU or the Cove.