Normally, my participation in this forum is more along the lines of answering questions, but I am very interested to learn more about the participants, that are willing to share their way of satisfying one very important requirement of the Std.
8.2.3 Monitoring and measurement of processes
The organization shall apply suitable methods for monitoring and, where applicable, measurement of the quality management system processes. These methods shall demonstrate the ability of the processes to achieve planned results. . . .
For example, how do you monitor/measure your design and development processes? what about your purchasing process, supplier monitoring process, etc . . .
I see many times that organizations are still focusing solely on the product realization processes, by using yields, scrap rates, etc . . . but the standard goes beyond product realization and broadens it to include the rest of the QMS proocesses.
8.2.3 Monitoring and measurement of processes
The organization shall apply suitable methods for monitoring and, where applicable, measurement of the quality management system processes. These methods shall demonstrate the ability of the processes to achieve planned results. . . .
For example, how do you monitor/measure your design and development processes? what about your purchasing process, supplier monitoring process, etc . . .
I see many times that organizations are still focusing solely on the product realization processes, by using yields, scrap rates, etc . . . but the standard goes beyond product realization and broadens it to include the rest of the QMS proocesses.