Moving to an Electronic System - Quality System Software Recommendations

R

rlw162

#1
Our company is currently using a paper based quality system. We would like to move to an electronic system. What experience do others have in using electronic system? What software do you use? Is it linked to our ERP system? Is document management connected? Did you modifiy based systems like sharepoint to meet your needs? We are begining the process of defining our requirements and seeing what solutions providers offer, but I an interested in what others are doing...

Bob
 
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D

dkusleika

#3
We use a free, open source software called Trac. It's bug tracking software for software developers, so it's not a perfect fit. Trac has three major components to it: a wiki, a ticketing system, and Subversion integration.

We use the wiki for our controlled documents. Editing a wiki takes some getting used to, but once you get it, it's a breeze. And document review is never easier. I just do a "diff" from the current version to the previous version and I can see exactly what was changed. (I wish our customers would put their 40-page terms and conditions in a wiki.)

The other use for wikis is logs: calibration log, approved supplier log, external documents list, etc. It's not great at tables, but it's good enough and it forces us to keep things lean and simple.

The second main part of Trac is a ticketing system. We use it for document approvals. When a controlled document is changed, a ticket is created describing the change. The approver "signs" the ticket by leaving a comment that it's been approved. The documents all have links to the approval ticket so you can easily see who approved it.

Another use for tickets is CARs and PARs. The comment part of the tickets is a great way to document the steps and approvals and all the "electronic signatures" are properly controlled.

Trac also integrates with Subversion. If we have controlled documents that can't be done in a wiki, mainly because they require fancier formatting than is practical on the wiki, they are controlled in Subversion.

It's an 80% perfect system for us, but isn't everything. The biggest downside, IMO, is that you need someone who can maintain a Linux server. We're chock full of engineers, so it's no problem for us, but it's definitely a consideration.
 
S

ssz102

#4
we have not use any software! and creating Public Drive in local area network our company and setting a power(authority) who was appoint people can be used such as modify or moveing or delete

BTW, i hearded one of electronic software called "OA system" easy to use
 
P

PMIN92618

#5
We too are interested in moving from paper based system to electronic. Can someone outline what all the requirements for the transition is? What is required for the validation? Do we need to keep the paper based system for a period of time during the transition? We have identified DocControl as the system we would like to use. It is a cloud based system.
 
H

HeatherC-S

#6
We plan on moving to Atlassian in the New Year. I will let you know how it goes. I have also been using Grand Avenue as a document repository and an incident/CAPA management tool.
 
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