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I've been ask to create a MSA on our process monitoring points.
Each process produces something, and we have ask the down stream process to monitor the up stream quality. This is all attribute data since we are a distribution center. Management doesn't feel all defects are being recorded and they have ask me to perform a gage R&R.
Our gage is the operator and each process has 5 to 8 characteristics. i.e. Receiving produces a pallet of finished goods ready to be stocked that is properly placarded, correct product, correct qty & undamaged.
Due to the high volume of work, I have found it difficult to have different operators measure the same item since we are computer driven I can get a do over on a pallet for the next operator to process the same pallet.
Any suggestions?
Each process produces something, and we have ask the down stream process to monitor the up stream quality. This is all attribute data since we are a distribution center. Management doesn't feel all defects are being recorded and they have ask me to perform a gage R&R.
Our gage is the operator and each process has 5 to 8 characteristics. i.e. Receiving produces a pallet of finished goods ready to be stocked that is properly placarded, correct product, correct qty & undamaged.
Due to the high volume of work, I have found it difficult to have different operators measure the same item since we are computer driven I can get a do over on a pallet for the next operator to process the same pallet.
Any suggestions?