Hi,
we received an NCR under section 3.2
Reference Materials purchased from an outside supplier used for calibration, validation, or verification have the following information documented.
• Assigned values for each element
• An estimation of the uncertainty or acceptance limits for each certified element. In cases where reference materials do not have an uncertainty estimate, the lab may estimate the uncertainty.
• Metrological traceability (when available)
We are a captive lab, and we do have the documentation but the auditor says that we need to procedurally we need to flow down this requirement. The checklist does not require us to have this procedurally, only requires us to have the certificates with the information on them.
I do not know how to respond this NCR please help.
we received an NCR under section 3.2
Reference Materials purchased from an outside supplier used for calibration, validation, or verification have the following information documented.
• Assigned values for each element
• An estimation of the uncertainty or acceptance limits for each certified element. In cases where reference materials do not have an uncertainty estimate, the lab may estimate the uncertainty.
• Metrological traceability (when available)
We are a captive lab, and we do have the documentation but the auditor says that we need to procedurally we need to flow down this requirement. The checklist does not require us to have this procedurally, only requires us to have the certificates with the information on them.
I do not know how to respond this NCR please help.