Re: NC from TS16949 stage 2 audit -internal auditing - thoughts?
Yeah, this is a difficult situation because there were SEVERAL other things the were N/C that were noted that weren't written up. He could have picked any solid one.
This puts us in compromising situation if we protest the one he did write up....he'll remember next time he's here..
We'll probably just write up the corrective action, etc and let it go....even though I don't like it!
Not at all! If you have an auditor who goes around with a 'chip on their shoulder' regarding contested findings - and you see evidence of that in your next audit - have them removed from the audit! Check out the requirements of ISO 19011 - open minded is in there, I believe.......
Please don't roll with this type of thing. As a rep for a CB, it's in our (collective) interests not to have clients 'put up' with auditors' bias and lack of objectivity. Indeed, if it's one of our auditors, I really want to know who it is........
By 'letting it go' you are participating in a slow but inexorable slide of credibility of the whole certification process, which musn't be allowed to happen.