Ndc less than 5 (purchased part) - Auditor suggest I get waiver from customer

S

sunita

Hi!
I did gauge R & R on a dimension with specification 42 +0 /-0.012. I used a micrometer for that dimension. My Gage R & R value was 27% and my ndc was 4.85 ~ 4. I know that i cannot use a micrometer to measure the above dimension as it does not measure to at least 1/10th of the tolerance. The above part is a purchased part and the cost of investing in a high precision equipment to measure a purchased part is not justified in my company. My auditor says that he can accept the gauge R & R value of 27% as it is still below 30% and has a justification remark. But he has asked me to obtain a waiver from my customer for the ndc value, which is less than 5. Should i get waiver from my customer ( This purchased part (Bearing) is press fitted into my Product ( Insulator), and sold to my customer). I can always verify with my supplier for a more accurate measurement. If i don't do gauge R & R on the purchased part is that OK? :rolleyes:
 
J

justncredible

Re: ndc less than 5

If you are using the gage to sort I do not think you have to meet the NDC, and since you are 20 to 30 all the gage is good for it sorting. You are not making any process changes with that gage, it is a adjustible go-no-go gage. But I am not certain, as my MSA book is out of the office this week.
 

bobdoering

Stop X-bar/R Madness!!
Trusted Information Resource
Re: ndc less than 5

MSA Chapter II- Section D:
"For measurement systems whose purpose is to analyze a process, a general rule of thumb for measurement acceptability is as follows:"

"Further, the number of distinct categories (ndc) the process can be divided into by the measurement system ought to be greater than or equal to 5."

Incoming receiving inspection is lot verification, not process analysis. So, as far as AIAG reference manual, ndc>= 5 does not apply. But, you may have some customer specific documentation that erroneously requires that all gages may have to meet that. It would be good to check.

You - and your auditor - are correct that you are working with a dicey gage at best. If you reject parts based on that gage, you may get into measurement arguments with your supplier that you may not win if the rejection is borderline.

Why your auditor feels he has the "authority to accept or reject gages", I have a hard time digesting. Is this a TS-16949 auditor? If so, ask him to point to the requirement not the reference or general rule of thumb that the ndc>=5. I like the ndc concept, but the AIAG book does not deal with it well, as in this case. For SPC, the ndc should be greater >= 10, calculated to the control limits, not PV. You won't see that in there, either. But when I see a supplier providing SPC data or capability values, that is the first thing I look for. Otherwise, the data is usually nonsense. :cool:
 
S

sunita

Re: ndc less than 5

bobdoering, You have aptly pinpointed to my question. :thanx:


As you rightly mentioned my customer's "Supplier Quaity Manual" has asked us to comply to latest version of AIAG MSA manual. However in the manual on a section on MSA, the acceptance criteria did not mention anything about the ndc. My Supplier quality manual is dated Dec 2006. As you might know the AIAG MSA 3rd edition was out in March 2002. So i asked my auditor, since my CSR on MSA did not mention anything about ndc ( although there is a clause in front page to comply to all latest manual of AIAG), whether i can skip the waiver application from my customer. However he said " doesn't matter when the "SQM" was released i still have to stick to MSA 3rd edition as customer requirement.
 

bobdoering

Stop X-bar/R Madness!!
Trusted Information Resource
Re: ndc less than 5

However he said " doesn't matter when the "SQM" was released I still have to stick to MSA 3rd edition as customer requirement.

Even if he does not recognize the difference between requirement and reference, I would still ask him to point to the specific ndc requirement - not general rule of thumb - that the ndc>=5. He simply can not do it. We can all be thankful of that.

Again, I think knowing the difference between the physical resolution of a gage and the statistically valid resolution of a gage is important. Most people on the shop floor still believe that the physical resolution is all you need to know, but they are very badly mistaken. But, as I have said in the past, Gage R&R is a tool box, not a tool. It can do many different things - and it tries to do too many at one time. But, beyond its imperfections, using it with the understanding of what it is trying to say is valuable. It is simply not "plug and chug."

Remember, the fundamental question the auditor is always asking is: "How do you know?" In your case, does you supplier provide data on their certificate of compliance? What device do they use to measure the dimension on their control plan? What is its ndc and gage R&R look like? Do they use SPC? What is their Cpk (if applicable - and it may not be if the dimension is ground or machined because it would be non-normal, a whole other story). Is this check on your control plan? So, right now with all of the current controls in place - how do you know that dimension is in spec? If you can answer this question confidently, you should be OK.

Something to consider...:cool:
 

Miner

Forum Moderator
Leader
Admin
Re: ndc less than 5

As you rightly mentioned my customer's "Supplier Quaity Manual" has asked us to comply to latest version of AIAG MSA manual. However in the manual on a section on MSA, the acceptance criteria did not mention anything about the ndc. My Supplier quality manual is dated Dec 2006. As you might know the AIAG MSA 3rd edition was out in March 2002. So i asked my auditor, since my CSR on MSA did not mention anything about ndc ( although there is a clause in front page to comply to all latest manual of AIAG), whether i can skip the waiver application from my customer. However he said " doesn't matter when the "SQM" was released i still have to stick to MSA 3rd edition as customer requirement.
The key argument against ndc in this scenario, is that in the AIAG manual, ndc is a metric used to assess the suitability of a gage for process control.

Your situation, as I understand it, is a gage that is used for inspection not process control. ndc does not apply to an inspection gage. The MSA manual is clear on this point.
 
S

sunita

Re: ndc less than 5

Hi! bobdoering,

Thanks, I appreciate your effort.
 
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