Need assistance with ISO 9001 Certification Approach

C

ChrisTGW

#1
Hello!

I have been tasked with getting a 3 Facility Mfg. Operation ISO certified by 2015. As of note, we are Design Responsible, with Servicing. The "System" currently is almost barren, with no Quality Manual even in existence. There are some Procedures & Work Instructions, but the best description I could give is that the organization has been working in "pods" (i.e. Engineering works well with Engineering, but not well integrated with, say, Quality...and so on). I've been putting together Implementation Plans and really would like some feedback on the following:

Plan A - Keep to current planning on work towards ISO 9001:2008 Compliance/Certification in January 2016

Plan B- Take an Integrated Management System approach (i.e. develop a QMS through 2015, and then use 2016 to work towards Compliance to ISO 9001:2015 & ISO 14001:2015, and possibly OHSAS 18001:2007...though with ISO 45001 on the horizon this specific area I'm definitely not sure about)

If there's a "Plan C, D, or AB1" that anyone has to offer, I'd appreciate that as well.

Thanks Everyone!
 
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dsanabria

Quite Involved in Discussions
#2
Re: Assistance With ISO Certification Approach

Hello!

I have been tasked with getting a 3 Facility Mfg. Operation ISO certified by 2015. As of note, we are Design Responsible, with Servicing. The "System" currently is almost barren, with no Quality Manual even in existence. There are some Procedures & Work Instructions, but the best description I could give is that the organization has been working in "pods" (i.e. Engineering works well with Engineering, but not well integrated with, say, Quality...and so on). I've been putting together Implementation Plans and really would like some feedback on the following:

Plan A - Keep to current planning on work towards ISO 9001:2008 Compliance/Certification in January 2016

Plan B- Take an Integrated Management System approach (i.e. develop a QMS through 2015, and then use 2016 to work towards Compliance to ISO 9001:2015 & ISO 14001:2015, and possibly OHSAS 18001:2007...though with ISO 45001 on the horizon this specific area I'm definitely not sure about)

If there's a "Plan C, D, or AB1" that anyone has to offer, I'd appreciate that as well.

Thanks Everyone!
Before going to plan A...

What is management role and commitment - without that there is no plan A, B, C...

There are your plans and good luck.

Have management be part of the process / team and have them audit the facility...It's an eye opener.
 
C

ChrisTGW

#3
Re: Assistance With ISO Certification Approach

Thanks for the reply dsanabria....

Management Commitment is definitely there.....there isn't a lot of "ISO Experience" outside of myself and about 5-7% of the current staffing overall (approx. 200 associates at 3 facilities).
 

qpled

Involved In Discussions
#4
Re: Assistance With ISO Certification Approach

IMHO - check on what your customers require. Both Plan A and B have pro's and con's (such as the cost to getting certified) so it will depend on the short and long term plans of your management team for the company's future. As long as you have full support from management you should be okay with the low ISO experience (you may need some in-house auditor training). I would also recommend checking out Pancho's information here on the forum on using wiki documents since it appears that you will be starting from scratch.
 
C

ChrisTGW

#5
Re: Assistance With ISO Certification Approach

Thanks qpled....

We are not being driven by Customer Requirements, rather by need to systemize the organization along with benchmarking our current competition (i.e. their ISO efforts)
 

RoxaneB

Super Moderator
Super Moderator
#6
ChrisTGW said:
I have been tasked with getting a 3 Facility Mfg. Operation ISO certified by 2015.
Welcome to 2015...you're now past due. :notme:

ChrisTGW said:
As of note, we are Design Responsible, with Servicing. The "System" currently is almost barren, with no Quality Manual even in existence. There are some Procedures & Work Instructions, but the best description I could give is that the organization has been working in "pods" (i.e. Engineering works well with Engineering, but not well integrated with, say, Quality...and so on). I've been putting together Implementation Plans and really would like some feedback on the following:

Plan A - Keep to current planning on work towards ISO 9001:2008 Compliance/Certification in January 2016

Plan B- Take an Integrated Management System approach (i.e. develop a QMS through 2015, and then use 2016 to work towards Compliance to ISO 9001:2015 & ISO 14001:2015, and possibly OHSAS 18001:2007...though with ISO 45001 on the horizon this specific area I'm definitely not sure about)

If there's a "Plan C, D, or AB1" that anyone has to offer, I'd appreciate that as well.
Plan C - Work on establishing an organizational culture that focuses on safety, quality and the environment. Calling it ISO 9001, ISO 14001, or OHSAS 18001 can seem overwhelming and bureaucratic to some people. You are simply formalizing internal best practices (aka "documenting what folks do"...but the formalizing internal best practices sounds more impressive if you need to butter people up).

Gap analyses and internal assessments can be done to the requirements of the respective standard(s) used and internal documentation.

As for the standards themselves, going for all 3 by 2015 is ambitious (especially if the existing system is "barren" as you put it). You'll want time to see if things are sticking.

I'd recommend an integrated approach (i.e., identify where the commonalities and overlaps occur), but work towards one of the standards first. Once you've that under your belt, the remaining two should be fairly easy to work towards.
 
#7
Re: Assistance With ISO Certification Approach

Thanks for the reply dsanabria....

Management Commitment is definitely there.....there isn't a lot of "ISO Experience" outside of myself and about 5-7% of the current staffing overall (approx. 200 associates at 3 facilities).
Chris: Commitment to what? Getting certified as a goal, but without understanding what it takes to get there?

Agreement to be certified ISN'T the same as commitment. If they don't know the amount of work, and a guide cost etc. they don't have anything to be committed to. That's your starting point - cost and workload...
 
C

ChrisTGW

#8
Re: Assistance With ISO Certification Approach

Thanks for the reply AndyN.......sure can't argue with the basic premise of your post. Definitely feel I have an uphill road ahead of me, and the light at the end of the tunnel might be a train! That said, I really want this to work....I've been successful in previous endeavors of this "type".....just with more associates involved whom have/had ISO experience.
 

gpainter

Quite Involved in Discussions
#9
Hopefully you will have some good Stewards to get things rolling rather than have the burden all on yourself. Remember that it is your company's system and not yours.
 

dsanabria

Quite Involved in Discussions
#10
Re: Assistance With ISO Certification Approach

Thanks for the reply AndyN.......sure can't argue with the basic premise of your post. Definitely feel I have an uphill road ahead of me, and the light at the end of the tunnel might be a train! That said, I really want this to work....I've been successful in previous endeavors of this "type".....just with more associates involved whom have/had ISO experience.
OK - not sure how committed management is - let's do an exercise.

The aerospace sector uses a checklist (Oops! - they call it an OER) anyway - take that checklist from the AS9101D standard - delete the heavy dark requirements which are applicable to aerospace only - and give it to management to complete.

Note: if you can't find it - send a private message.

Two things will happen:

1. They have done the Gap Analysis for you.

2. They have a better understanding of the Quality Management System.

or

You will truly learn how committed they are.
 
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