Need Help in Writing Procedures

P

Peter West

#31
Maybe this helps a bit more

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D

Dvora

#35
. is there any advise about 'Flow charting' the QM
Hi Qazzar,

People better than I can advise as to the wisdom of using only flow charts for the quality manual. As a documentation expert, I would lean toward advising at least basic explanatory text to fill in the gaps that the flow charts cannot explain in and of themselves.

Make sure you use the standards symbols for flowcharting. Here is a link to help you out (in case you are completely new to this aspect of documentation):

http://services.byuh.edu/files/Standard Flow Chart Symbols.doc

With regard to how to do this, I strongly recommend that you make sure to include the document number/name in the appropriate boxes. This helps the reader to quickly identify what document supports the step in the flow. I'm attaching a sample of one that I did for our group, regarding the returned materials authorization process. I hope it is helpful in giving you a few ideas on how to do it.

By the way - everyone swears by Visio - but licensing can be a huge issue. If it is - I did this flowchart in PowerPoint. Whatever you do - DO NOT create your flowchart in MS Word. If you do, the minute you copy to a different document you could loose your formatting and go absolutely mad with the editing.

Again, these will only help you with the MECHANICS of getting the job done, but in my experience, getting the mechanics right can save a lot of time and let you focus on your content - which is the really critical issue.

I just finished working on some control of nonconformance procedures, and found the forums a tremendous help. People gave great advice. I suggest that you take the time to search and look carefully at the different types of forums, headings, posts, etc. The search function works very well as well.

Hope all goes well for you!

Dvora
 

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