Need to do Internal Audit...No Employees Left!

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W

wweng7

#22
Which sections of ISO9000/AS9100 Quality Manager can audit himself without violating 8.2.2 "Auditors shall not audit their own work."
 
W

wweng7

#24
Basic quality assurance duties like calibration, training, CAPA, control of documents and records, control of nonconforming product, 6 SIGMA etc.
 
A

arios

#26
I also agree with other folks. Develop one of the members of your organization, so he or she can help you audit the areas that could represent a conflict of interest for you.

I personally prefer on-site over on-line training, but given the possible budget limitations you could explore the last one as an option, and this could be an example: http://www.qualityuniversity.com/

It seems you already have many "hats" but you could also have another one as "auditor trainer". Many "ISO coordinators" play the trainer role successfully which helps them grow, and share their knowledge with their peers. On the ISO 19011 standard you will find some guidance information regarding auditor competence which you could consider too.

We wish you the best on this project! :agree1:
 
J

JaneB

#27
The only thing I'd add to the many good pieces of advice you've been given is: focus attention on areas that audit is going to be valuable for. By which I mean, if the scope of what you do has shrunk (say) and you now no longer do (or do almost none of) a process or set of activities that was big for you before, then don't spend valuable time/resources on auditing it now 'just for the sake of auditing it'.

After all, if it was audited and the report said 'hey, some problems in this area', then management wouldn't find much value in that, as they'd probably respond: 'so what, we're not doing that any more'. And they'd be right.

Auditing in an organisation with only a few people is a challenge, to be sure. But as Randy says, do what's best for you and your company. Don't get misled by people jumping up & down and insisting you have to be completely independent of everything (works in larger companies, with bigger resources but smaller ones have to be a bit more flexible in approach, as do external auditors of same)
 
D

Diamondcat

#28
Thanks guys, you all are really knowledgable on this stuff. I appreciate all of your help with this. Thank you for your time.

Next step for me is to get a quote for the higher ups on how much this is all going to cost them. They want a quote for my internal auditing time plus the cost for the surveillance audit. It would be stupid for them to NOT do the audit based on cost now after all the money they shelled out last year to get recertified. But who knows, we have already unplugged the vending machines and lowered the heat to just above arctic to save money so...:mg:
 
R

Richard Pike

#29
Hello, I am hoping someone here can give me some insight into how I can handle this situation.

We are an automotive engineering company. Last year we were ISO 9001:2008 certified. At that time we had over 50 employees and we had the following groups:
Management
Sales
Recruiting
Auto Group
Defense Group

So the internal audit and the Conformance audit included all of those groups. Well, within the past year we have lost most of our business and therefore we have only 5 people left.
HR
IT
Recruiter
General Manager/Sales
Me (Internal auditor/Auto designer/Defense designer)

So my question is, how do I do an internal audit to the Auto or Defense groups when I am the only person left in those groups? There has been work done in those groups since the conformance audit so I think they have to be audited. Can I audit myself? Or should I "train" the IT guy to audit and have him audit me?

Thanks!
I suggest you contact your Registrar: If you are no longer producing to your original Certification Scope, they could possibly refuse to conduct their surveillance audit and suspend or withdraw your Certification. If thats the case, Internal Audits will no longer be an issue, at least for Certification purposes.
 

BradM

Staff member
Admin
#30
Thanks guys, you all are really knowledgable on this stuff. I appreciate all of your help with this. Thank you for your time.

Next step for me is to get a quote for the higher ups on how much this is all going to cost them. They want a quote for my internal auditing time plus the cost for the surveillance audit. It would be stupid for them to NOT do the audit based on cost now after all the money they shelled out last year to get recertified. But who knows, we have already unplugged the vending machines and lowered the heat to just above arctic to save money so...:mg:
Having to provide a quote for internal audits makes it appear that it is an expense. I have always viewed a decent internal audit program as a return on investment thing. The better the internal audit program, the better the return.:D I know I'm preaching to the choir, to an extent.

I realize the organization is in cost-cutting modes and all. But they need to develop a Strategy to get them a competitive advantage to pull out of the crisis they are in.
 
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