Hello All,
My name is Harish Sarin (in Gilroy, California). I'm currently working as an audit consultant, trainer, and certified auditor in AS9100, ISO 9001, ISO 14001. My post-graduation (Ph.D in solid-state Physics) activities have been in various design and development efforts in high-technology areas, making different products and dealing with quality and customer satisfaction issues first hand. Recently I've been training several companies towards ISO compliance. Inspite of learning this common-sense discipline as required by the standards, what is most disappointing is that some top managers still run to their short-cuts at the first opportunity and dagger what they have learnt. All this bypassing for a quick buck and old habits, which perhaps are comforting. If I've my way I'll like to change that, and help them go to the next level. I find the forum very useful, so many things I don't know I find them here. It also gives an excellent opportunity to learn through mutual discussions.