New ISO Program

Or perhaps you find another place to work. Why put yourself through that if you are going to get no support?
 
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Or perhaps you find another place to work. Why put yourself through that if you are going to get no support?
Exactly, remember you are also building your resume. You don't want to spend years fighting against the company and end up with a resume of "Nothing I did mattered for 3 years."
 
Because I believe the GM recognizes the need for the change as well as improving customer satisfaction with the one customer that wants to see us ISO certified. Hi IS leading the effort by bringing in new people to support his vision. I already spent 3 years where nothing mattered as a contractor at the USMA West Point. THAT's why I left there!

Change doesn't happen overnight, and I've been having recruiters reaching out to me once they see my already impressive resume (their words). I'm just not moving for another company when there are SO many opportunities where I live now. Anywho, recognizing people resist change, and the people producing products will either get on board and recognize that the ISO program will eventually benefit everyone, or they'll end up jumping ship. I'd prefer to keep talent.
 
they'll end up jumping ship
Following up on a nautical theme, I recommend the book
"It's Your Ship" by Captain D. Michael Abrashoff, about transforming the lowest rated ship into the top performer in the Navy. It is about a new captain who led his crew to seek a transformation. The recommendation is not for you to read, but for your GM to read. If he can't find the time to bother, then I agree with others here, start looking for a new employer.

Read my tag line, sometimes the most important thing you can do is "help acquire a taste for fish."
 
Wheels spinning in the mud!
Well if you are devoted off-roader, spinning wheels are fun! But these ‘adventurer’s’ usually have a pretty strong winch to pull themselves out :unsure:
 
Following up on a nautical theme, I recommend the book
"It's Your Ship" by Captain D. Michael Abrashoff, about transforming the lowest rated ship into the top performer in the Navy. It is about a new captain who led his crew to seek a transformation. The recommendation is not for you to read, but for your GM to read. If he can't find the time to bother, then I agree with others here, start looking for a new employer.

Read my tag line, sometimes the most important thing you can do is "help acquire a taste for fish."
Sure he's going to "tell" the GM what book to read. :)

Frankly, I think what we have here is a "my way or the highway" mentality. And then when people naturally push back, it's all management's fault. What is severely lacking in quality guru training is the psychology of change management.

The OP is focused on what they don't do, instead of what they do do. For example, their suppliers aren't "qualified." Really? An 80 year old company is still in business while using "unqualified" suppliers? Not a chance. The real issue is that qualification review/monitoring isn't in documented information, as required by section 8.4.1 of the standard. Getting that information out of the old curmudgeon Purchasing Manager's head and into documented information may take some "schmoozing" but is not impossible. What's that old saying -- you catch more flies with honey than with vinegar.
 
Purchasing Manager? Sorry if I led you to believe we have one. The Dir. of Ops and Engineering make their own purchases. Starting to get the picture?
 
With all that is and isn't going on here, I'm remaining hopefully optimistic. I know it's going to be a long strange trip, but I believe if we can use ISO and the new GM to move things along, we can make this place really rock.
 
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