A
atreyu915
We are currently in the process of finding a new supplier for a part we use in the manufacture of one of our products.
What it is: 10" dia' x 3/4" Polyurethane foam disk with a density of 1.2lbs per cubic foot.
This disk is used in the helmet of a PPE suit to reduce the noise of incoming air. After numerous quality problems with our current supplier, it was evident we needed a new source. Here is my dilemna...
As QA Operations Mgr. (don't ask) I feel we need to follow protocol in the evaluation of this new supplier. Our procedure states that for candidate suppliers we will firstly evaluate their product to assure conformance before placing them on our Approved Vendors List. Then cut them a Purchase Order. Makes sense to me. I mean, our customers sure wouldn't just throw us on their approved supplier list and start ordering from us. (Our customer is the Govt. so of course we have to hop through hoops for them.) No biggie.
Anyway. So after I make my statement about following protocol, the purchasing dept.(headed by a VP) comes to tell me that we need to change our procedure. Reason being, this company will have to make a die to form this foam and they sure aren't going to do that without being guaranteed our business.
Now don't get me wrong, I'm all for getting a good quality product, whatever it takes. As part of Mgt. I realize it's also my responsibility to look out for the best interest of the company, however, for auditing/internal procedures sake I strongly believe we should follow our written procedures?
Am I way off here?? What do you guys think? I'm trying to keep us playing by the book, am I missing something?
Thank you
What it is: 10" dia' x 3/4" Polyurethane foam disk with a density of 1.2lbs per cubic foot.
This disk is used in the helmet of a PPE suit to reduce the noise of incoming air. After numerous quality problems with our current supplier, it was evident we needed a new source. Here is my dilemna...
As QA Operations Mgr. (don't ask) I feel we need to follow protocol in the evaluation of this new supplier. Our procedure states that for candidate suppliers we will firstly evaluate their product to assure conformance before placing them on our Approved Vendors List. Then cut them a Purchase Order. Makes sense to me. I mean, our customers sure wouldn't just throw us on their approved supplier list and start ordering from us. (Our customer is the Govt. so of course we have to hop through hoops for them.) No biggie.
Anyway. So after I make my statement about following protocol, the purchasing dept.(headed by a VP) comes to tell me that we need to change our procedure. Reason being, this company will have to make a die to form this foam and they sure aren't going to do that without being guaranteed our business.
Now don't get me wrong, I'm all for getting a good quality product, whatever it takes. As part of Mgt. I realize it's also my responsibility to look out for the best interest of the company, however, for auditing/internal procedures sake I strongly believe we should follow our written procedures?
Am I way off here?? What do you guys think? I'm trying to keep us playing by the book, am I missing something?
Thank you