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New to ISO 9001 - Where to start implementation

BradM

Staff member
Admin
#21
Re: New to ISO..Please Help!

Hello Sorsola! I am confused with your management. Your manager approaches you here:

Hi All

A few days ago my boss called me in to the office and has asked (told) me to start preparing for ISO 9001. ...
And they respond here:

Thanks. Sadly my management team aren't ready to commit to spening any money on this yet. I can't even get a copy of the standard.
I think the first thing you should do is to establish whether your management understands what ISO9001 and developing an effective QMS is really about.

1. It's going to cost time and money.
2. It's going to require everyone in the organization.
3. There are probably going to be changes to how things are done management responds to the organization;
4. It will probably take more than one year to even begin to recoup investment.

When I began my latest education endeavor, one of my good friends (and a professor) set me down and told me how things were going to go. I'm glad he did; and they were pretty much exactly what he said.

I realize I'm performing a little bit of "me too" here, but I feel it is extremely important to stress to your management that you don't just "ISO-The Flavor of the Month" or sign an application, pay $25.00, and get the golden ticket.:D It's a lot of work, and it's going to be work on their part too.

If they don't see the need to spend the money to legally purchase the standard, what other stumbling blocks are they going to throw in front of this endeavor?

Sorsola, I for one am certainly not trying to depress you or anything. It's just that this is one of those things where the costs need to be considered before diving into this thing. There will be more costs, and your management need to understand it's an investment. This investment needs to align with their strategy, management should change their strategy, or just forget the whole thing in its entirety and stay on the current path. :2cents:
 
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J

JaneB

#22
Re: New to ISO..Please Help!

Thanks. Sadly my management team aren't ready to commit to spening any money on this yet. I can't even get a copy of the standard. I'm working from a document called ISO 9001 2008 - Translated into Plain English and trying to produce a rough draft/idea of what's going to be required. Hopefully then 'they' will see the need to get the latest standard. Thanks again
Working from a 'translation' of the Standard is akin to studying for a driving licence from Aunt Betty's list of the road rules... very dangerous and short-sighted! (Not of you please note). If your manager is serious about wanting to go for ISO 9001, then they have to be willing to spend some money, starting with buying a copy of the Standard itself and next giving the person charged with the task (you?) some reasonable training.
 
J

JaneB

#23
Re: New to ISO..Please Help!

it is extremely important to stress to your management that you don't just "ISO-The Flavor of the Month" or sign an application, pay $25.00, and get the golden ticket.:D It's a lot of work, and it's going to be work on their part too.
Very very true.
 
S

Sorsola

#24
Re: New to ISO..Please Help!

Hello you wonderful lot! :bigwave:

Todays big news is that 'The Boss' has relented and has booked us an appointment with British Standards and one of their consultant fellows will be paying us a visit on 11th June to discuss the ISO requirements!!! :applause:

I'm reading up on all I can within this forum between now and then.

Thought I'd share the good news...also, just wanted to say a big THANK YOU to all of you for your support and advice. (Especially to trainerbob, Marc and Sponge Mouse)

So glad I found this site!!

Keep you posted and of course, will be running back to ask questions on a daily basis no doubt.

:thanx:

If ever you find yourselves in North West England, the beers are on me.

:tg:
 
#25
Re: New to ISO..Please Help!

Hello you wonderful lot! :bigwave:

Todays big news is that 'The Boss' has relented and has booked us an appointment with British Standards and one of their consultant fellows will be paying us a visit on 11th June to discuss the ISO requirements!!! :applause:

I'm reading up on all I can within this forum between now and then.

Thought I'd share the good news...also, just wanted to say a big THANK YOU to all of you for your support and advice. (Especially to trainerbob, Marc and Sponge Mouse)

So glad I found this site!!

Keep you posted and of course, will be running back to ask questions on a daily basis no doubt.

:thanx:

If ever you find yourselves in North West England, the beers are on me.

:tg:
Excellent! You might want to try one of the folks from Excel Partnership too (they have a local office) and, yes I do get to the north of England - my family live near Knutsford........so I'll take a drink for the Cove!!
 
S

Sorsola

#26
Re: New to ISO..Please Help!

Excellent! You might want to try one of the folks from Excel Partnership too (they have a local office) and, yes I do get to the north of England - my family live near Knutsford........so I'll take a drink for the Cove!!
You're on! Get to Preston and I'll get you that drink.
 
S

Sorsola

#28
Morning all

I have a meeting with the management this morning. Not a problem but I am pre-empting a 'comedy moment' and wouldn't mind everyones opinion.

Section 5 - management commitment.

Top Management shall.....

Now, does this really mean the 'Top Management' or can this be translated in to 'muggins here who will be seconded to a management position'?

:notme:
 
P

Polly Pure Bread

#29
Hi All

A few days ago my boss called me in to the office and has asked (told) me to start preparing for ISO 9001. ..... First Question - where do I start?
The answer to your first question is, strictly speaking, first derived from Top Management. Management should know the basic concept of ISO 9001 and then, it should be cascaded throughout the organization. Directives, of course, will come from the management and the applications are expressed in the various areas of the organization.

“Todays big news is that 'The Boss' has relented and has booked us an appointment with British Standards and one of their consultant fellows will be paying us a visit on 11th June to discuss the ISO requirements!!!”

If the above is the measure of top management commitment, get ready and fasten your seatbelt. Take another step closer to certification. There are lots of tour guides from the coves.:)
 
L

Leonardo_2009

#30
Well I sincerely commiserate with everyone who has to get involved with ISO.... and to be honest, I struggle to understand why people want to take up this as a job :D. The main reason for this, is that I have to implement ISO and am really stuck. Although not for the reasons people may expect. If I may, a bit of background. I own a very small company which has just finished 3 years of self funded R&D. We now need to get to market and sell the product we have been developing. We need to do this quick or we will go under. Because it is a machine, we need to conform to the machinery directive (CE Mark) and in order to do this we can submit a TCF.but we cannot submit a TCF unless we have ISO in place. We cannot sell without all of this in place. We have an ISO provider (consultant type company) but they think we will need 6 months to do this and we cannot sell till it is done. To Be honest, I will be bankrupt and closed down in less than 6 more months without a sale. Therefore if I can put a basic plan in place, maybe we can shave this time down. But I am an engineer/designer.. not a quality systems guy. I am a bit lost and need some help please.
 
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