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New to ISO9001 - Implementing ISO 9001 at company - Resources and where to start

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rharold

#1
I am new to ISO9001 and our company is just beginning the ISO9001 certification process. I am sure quite a few members of this forum started in my shoes at some point and I was wondering what advice you may have. At this point I am seeking out resources (a few books) and learning about the general approach to becoming ISO certified. Any advice is much appreciated.
 
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CarolX

Super Moderator
Super Moderator
#2
Re: New to ISO9001, implementing at company

Hi rharold and Welcome to the Cove,

This is a great place to learn, lot of good info here. We are really good at answering specific questions, but terrible at responding to "I need procedures to comply with ISO."

A good book to start with might be ISO9000:2000 Explained. It is avaiable from ASQ in Milwaukee.
 
C

Craig H.

#3
Re: New to ISO9001, implementing at company

rharold,

Welcome!

There is a good chance that specific questions you have are already answered here. Just use the search function and see what comes up.
 
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michelle8075

#4
Hi there and welcome!
My best advice is to read... read, read, read, and read some more! Reading the standard, you may get stuck on a particular requirement. Search this website for the key words and see where it takes you.

This website has provided me with a wealth of information!
 
M

mikoyan

#5
Above your head is a pair of black and yellow handles....pull them...quickly.

But seriously, read the standard and probably take a class or two about the standard. Then review the procedures or processes your company already has in place. Chances are there are some things that people are already doing. Try to incorporate those into your ISO program.

And remember the first rule of any system: Keep it simple.
 
R

ralphsulser

#6
After you are familiar with the standard, then perform a gap analysis to see what, and where you need to implement, and what you already have that complies. Another option is call in a trusted consultant to not only train you, but review your system and perform a gap analysis.
 

SteelMaiden

Super Moderator
Super Moderator
#7
mikoyan said:
Above your head is a pair of black and yellow handles....pull them...quickly.

But seriously, read the standard and probably take a class or two about the standard. Then review the procedures or processes your company already has in place. Chances are there are some things that people are already doing. Try to incorporate those into your ISO program.

And remember the first rule of any system: Keep it simple.
Yeah, what they said. Read that standard over and over, then go take an implementation class unless you have a mentor stashed in a nearby company. But, even then, you would benefit from (at a minimum) an implementation class - then start working on implementation, then an internal auditing class before you finish implementation.
 

apestate

Quite Involved in Discussions
#8
There are a few steps I like to recommend for standards based management implementation.

1. Purchase a copy of the standard itself. This becomes a controlled document in the management system and it is required that you have this document. I highly recommend purchasing ISO 9000:2005 and ISO 9001:2000 at a minimum, the ISO 9000:2005 document is basics and DEFINITIONS, which can be very useful in discriminating the requirements of ISO 9001:2000.

2. Draft a working copy of a process map, which shows interactions and sequence of your system processes. Guidance on this is available online through www.iso.ch, and this website's forum threads, for example.

3. Obtain several quotes for registration audit services from registrars. I recommend Orion Registrars, www.orion4value.com, with no affiliation. Getting this quote will give you an idea of the cost of an audit and information on the registration process.

4. Purchase a good book on ISO 9001:2000, such as David Hoyle's ISO 9000 Quality Systems Handbook. 4th edition is based on manufacturing businesses, 5th edition is more service oriented. This is a great book that goes into detail on each requirement of ISO 9001:2000, explaining what the requirement means, why is it necessary, and how it is implemented.

ISO 9001:2000 outlines an international standard of formalized, documented management that is process managed for continual improvement. Drafting early a process description or map will aid you immeasureably on the implementation of the system, and maximize its benefits.

Some questions are commonly asked by consultants and auditors about your company. What is the size of your organization? What are the products, and what processes do you perform?
 
R

rharold

#9
Thanks for the warm welcome and initial advice! I have done some reading but sounds as if I have plenty more to do.
 
#10
I'm a bit late here, but let me add my welcome too :bigwave:
rharold said:
I have done some reading but sounds as if I have plenty more to do.
We all do. Beginners and old hands alike. It never ends... the trick is to enjoy the journey.

Good advice given in the above posts. :applause:

/Claes
 
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