T
I don't understand slide 9. The CD1 of ISO 9004:2009 is so different from ISO 9004:2000 that I don't understand why they keep saying that 9004:2009 will still be a companion document to ISO 9001:2009 and a consistent pair. Jack West says the same in his latest QD column, but from where I sit, I see 9004 and 9001 miles apart. Not conflicting, but very, very distinct documents.