Non-compliance by test house: What to do?



Hello all,

Three questions to amuse you at the tail-end of a week.

a) What horror stories do you have of test-houses/labs taking your hard-earned money and giving you non-compliant test certificates?

b) What did you do when you found that the test cert' wasn't up to scratch?

c) Any thoughts as to how the humble end-user can easily and cheaply validate the test cert given by a test-lab?

More info?:
a) I'm slowly mastering C177 and have found some shockers out there - no mention of uncertainty, whole swathes of required data missing, etc. As for c), it's beyond ASTM or ISO's scope to police standard implementation, but would a free checklist of 'must-have' points be something that could solve the grossest errors?

Disclaimer: I sit on an ASTM committee, and am looking to 'level-up' the standards and their implementation, at least for C177.


I'll part-answer one of my own questions then:

Yesterday, four days after posting my questions, I received my copy of ASTM Standardization News. Page 24-25, describes a new initiative from ASTM to have a register of firms that are validated by ASTM (in some way) as providing compliant data.

I'll have a look at the service and report back. Meantime, as for horror stories, I'm all ears, no names, no pack drill needed.


So, in answer to my own post, ASTM's 'Supplier's Declaration of Conformity Program' is primarily for manufacturers of articles. It allows a manufacturer or supplier to have ASTM certify that their items are made/tested in the manner as described.

It still doesn't resolve the problem of test-houses that basically don't do what they should.

BTW, I've found half a dozen test labs around the world, some of which are nationally-famous institutes, that disregard black and white mandatory aspects of tests I am familiar with. I'm so tempted to name and shame.
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