hie cove.
We had an ISO9001 audit and the auditors came up with this NC:
'There is no evidence that order changes are being communicated to the customer"
In our scenario we make drinks and order changes are communicated to the customer over the phone. I had suggested a log of these order changes. any ideas on how to rectify this NC.
thanx
We had an ISO9001 audit and the auditors came up with this NC:
'There is no evidence that order changes are being communicated to the customer"
In our scenario we make drinks and order changes are communicated to the customer over the phone. I had suggested a log of these order changes. any ideas on how to rectify this NC.
thanx
