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Non Conformity due to Outsourced Internal Audit Error

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endgame47

#1
My 3rd party internal auditor did not document in his findings report that he evaluated our legal requirements. He did evaluate them and we received 2 non conformities because of the evaluation. However, when our certification body conducted our external audit, they sited a non-conformity because there was no documentation stating that it had been done. Our procedure states legal requirements are reviewed annually during 3rd party internal audit. I do not have any idea how to close this non conformity. Can anyone help? (ISO 14001:2015)
 
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Sidney Vianna

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Admin
#2
Re: Non Conformity due to 3rd Party Internal Audit Error

First thing: there can be no 3rd party internal audit. It is an outsourced internal audit, instead.

As for fixing it, you need a correction of the report and the outside auditor must list the legal requirements he verified your system for compliance against. As for the prevention of recurrence, change the contract/PO with your outsourced internal auditor and stipulate everything his report should contain.
 

somashekar

Staff member
Super Moderator
#3
Re: Non Conformity due to 3rd Party Internal Audit Error

My 3rd party internal auditor did not document in his findings report that he evaluated our legal requirements. He did evaluate them and we received 2 non conformities because of the evaluation. However, when our certification body conducted our external audit, they sited a non-conformity because there was no documentation stating that it had been done. Our procedure states legal requirements are reviewed annually during 3rd party internal audit. I do not have any idea how to close this non conformity. Can anyone help? (ISO 14001:2015)
Dear Friend .. You seem to be mixing up.
Address your procedure. Internal audit is not a process for formal review. You (or you along with your consultants) must make periodic reviews of all applicable legal requirements, its changes if any and if any new requirement applies to you and take appropriate actions and maintain records. Audit process will investigate your legal requirements process by sampling approach.
 
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