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Non Conformity (Nonconformance) Report & Preventive Action Requirements

C

CBAL08

#21
Help

Having trouble in differentiating Non conformity and Corrections taken.....( or say Corrective action---long term Preventive action)
The process for non conformity as per the Standard says- " Take actions to eliminate the detected non conformity ( Is this Corrections or immediate actions taken as part of Corrective action?)
Any help on Where does Non conformance process stops and CAPA starts.

AS far as I understood...whenever a defect is found ( In house... Production..... products for repair from Customers ( is this NC/ complaints)......incoming inspection etc) - A NC is opened.....then product is segregated and awaits untill the decision for Rework/Reject/ Return/Repair is made.

1. Can further investigation be handled with CAPA?
2. For simple cases could we just close the NC without a CAPA?


If anyone has a simple NC form ....would really appreciate if shared? Or anyone to help me out with this confusion?

Thank you !
 
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Big Jim

Super Moderator
#22
Help

Having trouble in differentiating Non conformity and Corrections taken.....( or say Corrective action---long term Preventive action)
The process for non conformity as per the Standard says- " Take actions to eliminate the detected non conformity ( Is this Corrections or immediate actions taken as part of Corrective action?)
Any help on Where does Non conformance process stops and CAPA starts.

AS far as I understood...whenever a defect is found ( In house... Production..... products for repair from Customers ( is this NC/ complaints)......incoming inspection etc) - A NC is opened.....then product is segregated and awaits untill the decision for Rework/Reject/ Return/Repair is made.

1. Can further investigation be handled with CAPA?
2. For simple cases could we just close the NC without a CAPA?


If anyone has a simple NC form ....would really appreciate if shared? Or anyone to help me out with this confusion?

Thank you !
You get to choose which nonconformances need only correction and which ones need to be escalated to corrective actions.

Now that I have said that, you probably should nearly always treat audit nonconformances with corrective actions. If it showed up in an audit, it probably needs more than just correction.

I don't particularly like the term "CAPA". It tends to lead toward confusion as to what is a corrective action and what is a preventive action.
 
T

tkdinesh

#23
Corrective Action should be intiated for the existing Non conformities to prevent them recurring again.
So if you make proper root cause analysis and taking CA,the problem will not happen again.So there is no preventive action for the present/existing Non conformity.CA is reactive in nature.
For Example,
you are making an excavation without any protection,some one falls inside.Now you are making a barricade to protect people falling inside.This is CA.
In the same case,before making an excavation,you are making barricade to protect people falling inside.This is PA.PA is proactive in nature.

Dinesh
 

qusys

Trusted Information Resource
#24
Corrective Action should be intiated for the existing Non conformities to prevent them recurring again.
So if you make proper root cause analysis and taking CA,the problem will not happen again.So there is no preventive action for the present/existing Non conformity.CA is reactive in nature.
For Example,
you are making an excavation without any protection,some one falls inside.Now you are making a barricade to protect people falling inside.This is CA.
In the same case,before making an excavation,you are making barricade to protect people falling inside.This is PA.PA is proactive in nature.

Dinesh
It is ok.
Prevention works on potential non conformities, while corrective action acts when non conformity happened , addressing the root cause.:bigwave:
 
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