Starting to get Involved
Hey everybody, this is my first post. I just found the site and it is very good. I have a question. We are just getting serious about quality and we are going for ISO9002 certification. One of our biggest problems is that over half of our operators and inspectors are from Vietnam or Mexico and they do not speak or read English. Has anyone dealt with this? We have considered bi-lingual lead people, translation of documents, and visual aids. Any suggestions?