Thanks for answering my questions sorry that was poorly worded. Let me give you a little more background, I have a small safety equipment manufacturing company I have maybe 10 big jobs a year (still fairly small jobs≈500 seat belts or widgets) that go out to the big three, 90% of the remaining jobs are custom. Were attempting not to gain certification but compliance in order to smooth out wrinkles in our current method of operations and if anyone should request certification the process could be started with ease. What I meant to say is: many of these things we do naturally with out a written procedure even before we started the ISO/QS project, each individual product is checked before it leaves, we have a shipping and receiving log where we keep tracking numbers. For the info sector specific info that is not in the black boxes: Is it more important that there is paper saying that I have a specific procedure or is a knowledgeable staff that can demonstrate that they understand and can carry out the spec just as acceptable. Or do I need both? I hope that this clears that question up a little.