Nonconformances in the Construction Industry

N

nabildabash

#1
hi

I need to know more about NCR in construction, specifically I'm asking about the notice period to rectify the defect before issuing any NCR, does the ISO 9001 say anything about that?? Regards
 
Elsmar Forum Sponsor

Marc

Hunkered Down for the Duration
Staff member
Admin
#2
Is this a situation where a nonconformance is identified and a request for corrective action request is issued?
 

John Broomfield

Staff member
Super Moderator
#3
hi

I need to know more about NCR in construction, specifically I'm asking about the notice period to rectify the defect before issuing any NCR, does the ISO 9001 say anything about that?? Regards
Nabil,

Work in progress may not conform until it is ready for inspection. Then if the product does not conform the NCR is issued.

Key to this are the pre-approved hold and witness points in the inspection and test plan (aka quality plan).

And it is better for the contractor to issue itself the NCR with a copy to the Engineer than for the Engineer's Rep. to issue the NCR to the contractor. But that usually depends on:

  • Criteria used to select the bidders (must work to a management system that conforms to ISO 9001)
  • Terms of the contract
  • Terms of the pre-approved method statement

Study clauses 7.1 and 8.2.4.

Good luck,

John
 
#4
hi

I need to know more about NCR in construction, specifically I'm asking about the notice period to rectify the defect before issuing any NCR, does the ISO 9001 say anything about that?? Regards
The simple answer is that ISO 9001 says nothing about time periods to respond to an NCR, except to say that - if it's an internal audit - management will take timely action. If you are talking about other types of NCR, say from a foundation poured from concrete which failed a slump test, then again, ISO 9001 doesn't say how quickly, but it would be a timeframe appropriate to the risk encountered. Usually, there's no "notice period" before issuing an NCR. The NCR is issued when the situation is encountered because the defect must be recorded and reported. It's not good to allow someone to fix something BEFORE an NCR is issued...
 
N

nabildabash

#5
Thank you all,

Actually Marc the corrective action request included in the same NCR, that's exactly what I'm asking about, is that the correct procedure?

In my opinion, there must be a notification period say for 48 hrs to rectify the defect before issuing the NCR, because once NCR issued the contractor rehabilitation is affected in front of the client

As John said the conformity must be for the product ready to inspection, the engineer here issuing the NCR even without request for checking
 

John Broomfield

Staff member
Super Moderator
#6
Nabil,

Presenting work as complete and conforming when it is nonconforming or incomplete may be evidence of incompetence, poor communication of acceptance criteria or some other system nonconformity.

Beyond your proposed 48 hours for correction, this weakness in the project's QMS may be costly unless it is fixed for the benefit of both parties to the contract.

But an engineer flinging NCRs like confetti before work is presented for acceptance, I agree, serves no purpose except an ego.

John
 
S

Satybarole

#7
You may probably find some very fancy definitions on the internet, but because we are talking about Construction Industry it?s always better to simplify things and be practical.
We can simply describe it as a Report which outlines:

  • What went wrong (this is the ?nonconformity?),
  • Why it went wrong (Root Cause) and
  • What can we do in order to avoid that from happening again (corrective action).
.................................

IHI-E&C
 
Thread starter Similar threads Forum Replies Date
R Extension of product nonconformances - Construction project Nonconformance and Corrective Action 7
Tagin Evaluating nonconformances for escalation using Bayesian methods? Statistical Analysis Tools, Techniques and SPC 2
G Differences - Nonconformances vs CAPA, Corrections vs Corrective Actions ISO 13485:2016 - Medical Device Quality Management Systems 16
I Audit Nonconformances - Can reported corrective actions be incomplete? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
J EU ISO 13485:2016 Recertification Audit - Effect of 10 Minor Nonconformances EU Medical Device Regulations 2
W Closing of Stage 2 Audit Nonconformances AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
M User Errors and Product Nonconformances Nonconformance and Corrective Action 22
K Notified Body - Minor Nonconformances - They have withheld all certificates General Auditing Discussions 3
Q Several Nonconformances with same Root Cause with just one CA ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
V 21 CFR 820 Compliant way to use Kaizen to address Nonconformances Nonconformance and Corrective Action 9
T Perishable Tooling Supplier - Nonconformances and Metrics AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
H NADCAP Audit Nonconformances - Vacuum Furnace Load Sensors AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
L Internal Audit Nonconformances - Your opinion? Internal Auditing 8
M Supplier Nonconformances - Key Points to ask a Metal Stamping Supplier Supplier Quality Assurance and other Supplier Issues 7
L Insurance to cover for nonconformances ? Misc. Quality Assurance and Business Systems Related Topics 2
T Defining Nonconformances in a Service Organization ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
C ISO 9001 Nonconformances an how to handle them ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
N Second Registrar Visit to Confirm Major Nonconformances Fixed ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
L Definitions for Minor & Major Nonconformances ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
F Response to ISO 13485 Audit Minor Nonconformances ISO 13485:2016 - Medical Device Quality Management Systems 6
M Seven Document Review Nonconformances General Measurement Device and Calibration Topics 9
J KPI for time to close NCs (Nonconformances) Quality Manager and Management Related Issues 17
R Internal Audit Cancellation when Nonconformances are Found Quality Manager and Management Related Issues 13
J Question about GM special requirement - Open Major Nonconformances IATF 16949 - Automotive Quality Systems Standard 2
K CAPA Training for Process Nonconformances Nonconformance and Corrective Action 2
A Nonconformances and Rework in a Machine Shop Nonconformance and Corrective Action 6
Fender1 Nonconformances that do not require Corrective Action Nonconformance and Corrective Action 21
C Who does the Analysis of Nonconformances and other Data Analysis? Nonconformance and Corrective Action 23
T NonConformances as a Tool to Measure Employee Performance Nonconformance and Corrective Action 21
A Surveillance Audit Result - Multiple Audit Nonconformances ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
B Suspension of ISO 9001 Certificate - Major Nonconformances Identified ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
B The Distribution that represents the Severity of Nonconformances Nonconformance and Corrective Action 2
L Non Conformance Register (aka Tracking Nonconformances and Corrective Actions) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
J How many Major Nonconformances could let the Audit be Terminated? General Auditing Discussions 9
R ISO 13485 Surveillance Audit Nonconformances and Report Help Needed ISO 13485:2016 - Medical Device Quality Management Systems 9
A ISO 14001 Surveillance Audit Nonconformances ISO 14001:2015 Specific Discussions 6
J Corrective Action Timeframe for Internal Nonconformances Nonconformance and Corrective Action 14
R Is it useful to adapt PFMEA's with nonconformances? FMEA and Control Plans 4
P Boss doesn't want Nonconformances called Nonconformances in Internal Audit Reports ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 72
C System Root Cause and CA (Corrective Action) for ISO 13485 Audit Nonconformances ISO 13485:2016 - Medical Device Quality Management Systems 3
M Can a KPI (Key Process Indicator) be created against Nonconformances? Nonconformance and Corrective Action 8
J Certification Body follow up on clearing Audit Nonconformances Registrars and Notified Bodies 4
M NCR and Cost Collection - Capturing nonconformances in the field Nonconformance and Corrective Action 1
Q CTC (Critical to Customer) vs. CTQs (Critical to Quality) Nonconformances Nonconformance and Corrective Action 6
A Escalating Minor Nonconformances into Major Nonconformances ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
D NCRs (Nonconformances) allowed during ISO 9001 Recertification Audit General Auditing Discussions 21
P Is Blaming Operators for Nonconformances correct? Quality Manager and Management Related Issues 62
C CB Client Contract Agreement - Identifying nonconformances - AS9100 Registrars and Notified Bodies 7
R Are these Audit Nonconformances? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 9
D Delivery Nonconformances and On Time Delivery ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10

Similar threads

Top Bottom