Nonconforming Output vs. Nonconformity vs. Nonconforming Product

kjoberk

Involved In Discussions
#1
I'm trying to gain some insight.

Currently certified to AS9110B (C is coming up this new year for us).

My Management Rep and I are having a disagreement on the terms.

In 9110B, it states in 8.3 that we have to have control of Nonconforming Product...then in 8.5.2 talks about Corrective Actions to eliminate the cause of nonconformities to prevent recurrence.

In 9110C, 8.7 talks about control of Nonconforming Outputs (so any product or service internally, received from external providers, or noticed by a customer) and then goes on to discuss in 10.2 Nonconformity and Corrective Action.


My management rep has stated that we cannot use NCRs for anything that is not a nonconforming product...but we do. We use them as like...a "pre CA" if you will.

Will that change once we move over to Rev. C? It appears that ANY nonconformity (process, product, etc) will be considered a nonconformity.


Do I have this right?
 
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Golfman25

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#2
We are auto, not aerospace but I think you guys are arguing distinctions without a difference. Why not use an NCR for anything not conforming? Makes perfect sense to me.
 

kjoberk

Involved In Discussions
#3
We are auto, not aerospace but I think you guys are arguing distinctions without a difference. Why not use an NCR for anything not conforming? Makes perfect sense to me.
That's my opinion -- my management rep is just fighting me on it because that's "not what the standard says"....to be fair to him, I don't think he realizes that it's changing with out next upgrade in rev. We're currently using it exactly as you describe...for any nonconformances, to include processes, products, services, etc.

I'm going to have a conversation with him today about it because to me it makes perfect sense...and I think I'll suggest that we use the CAPA system for anything that will change our quality manual or procedures....that makes the most sense to me.


Edit: I had a conversation about it with my management rep this morning and he's still not on board with what I'm trying to get him to understand...I'm not sure how to explain to him that it's unnecessary to try to label all of these different things. I think maybe we just need a new work to call everything -- instead of NCR and CAPA and Nonconforming Output, we need Nonconforming Products/Services and literally everything else. Maybe we'll just call them Goose Eggs. :frust:
 
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