Definition Nonconforming Product - Definition of Nonconforming Product in a Water Facility

N

Noah1

#1
Hello everyone,

I work in Quality Management for a water utility. I am involved in the construction of civil, mechanical and electrical assets. Our business unit is ISO 9001:2008 accredited.

I am reviewing our mandatory procedure for the control of nonconforming product.

The definition of nonconforming product seems clear but the trouble I'm having is figuring out when a 'Non-Conformance' should be issued. Should it only be at planned inspection and verification points? Only at internal or external audit? Or whenever there is a deviation from the planned arrangements in the management system?

Does anyone have any suggestions for when a Non-Conformance should be issued?
 
Elsmar Forum Sponsor
S

samsung

#2
Re: Definition of Non-Conformance

The definition of nonconforming product seems clear but the trouble I'm having is figuring out when a 'Non-Conformance' should be issued. Should it only be at planned inspection and verification points? Only at internal or external audit? Or whenever there is a deviation from the planned arrangements in the management system?

Does anyone have any suggestions for when a Non-Conformance should be issued?
A nonconformance relating to a Nonconforming product should only be issued if there is evidence that requirements have not been met, e.g, evidences of lack of segregation, identification, containment or any other specific requirement defined in the procedure etc.

Nonconforming product, on and itself, is not a nonconformance though it's a result of any nonconforming process/ activity.
 
T

Trucy

#3
Re: Definition of Non-Conformance

Hi

In my opinion that it is not real for NCR, because of its also involves with working procedure of each disciplines.

If your findings are met with DWP (Department working procedure) then can not be given Non-conformance. You should raise them as highlight or observation only.

:agree:
 

qusys

Trusted Information Resource
#4
Hello everyone,

I work in Quality Management for a water utility. I am involved in the construction of civil, mechanical and electrical assets. Our business unit is ISO 9001:2008 accredited.

I am reviewing our mandatory procedure for the control of nonconforming product.

The definition of nonconforming product seems clear but the trouble I'm having is figuring out when a 'Non-Conformance' should be issued. Should it only be at planned inspection and verification points? Only at internal or external audit? Or whenever there is a deviation from the planned arrangements in the management system?

Does anyone have any suggestions for when a Non-Conformance should be issued?
Making an analogy with a production site, I see non conformity from incoming to shipping through production.
So, if you have some deviations from arrangements also in purchased material for your business, this is a non conformance product.
I agree with the other things you said in your post :bigwave:
 

SteelMaiden

Super Moderator
Super Moderator
#5
Just think of it as you can have a nonconforming product (i.e. water in your case, not meeting specified requirements) or you can have a nonconforming process (which could in turn lead to a nonconforming product) IMHO, the sooner someone points out the fact that you have a nonconformance, the better. The closer your product gets to your customer the more expensive it is to take care of (generalities, I know, but it still holds a lot of truth). So, while most process nonconformities typically are pointed out in audits, and product nonconformities are pointed out in inspections, there really is no reason that they cannot be brought up anywhere along the process, imho.
 

John Broomfield

Staff member
Super Moderator
#6
Hello everyone,

I work in Quality Management for a water utility. I am involved in the construction of civil, mechanical and electrical assets. Our business unit is ISO 9001:2008 accredited.

I am reviewing our mandatory procedure for the control of nonconforming product.

The definition of nonconforming product seems clear but the trouble I'm having is figuring out when a 'Non-Conformance' should be issued. Should it only be at planned inspection and verification points? Only at internal or external audit? Or whenever there is a deviation from the planned arrangements in the management system?

Does anyone have any suggestions for when a Non-Conformance should be issued?
Noah1,

Do not mix the control of nonconforming product (8.3) with its sister process or processes for controlling process nonconformity (8.2.3) and system nonconformity (8.2.2 and 8.5.2).

Your incoming water treatment materials, if nonconforming, will result in a nonconforming material report to stop use of the materials until deemed fit for purpose by competent people or replaced by the supplier. You may possibly issue a SCAR (Supplier Corrective Action Request) so the supplier removes the root causes of the nonconforming product from its management system to stop recurrence.

Your quality plan (see 7.1) should also define the verifications and verification points and the recovery actions including water nonconformity reports to control each situation and later to analyze for corrective action. These may be automated as part of your water treatment system.

May I suggest your question is evidence of incomplete quality planning?:whip:

That is where I would start the action to improve your system to prevent and gain control of any product nonconformity.

Even if not considering certification, please do not ignore your national QMS standard. It (or ISO 22000) may define the boundary for acting with due care in your industry.

John
 
Thread starter Similar threads Forum Replies Date
F The nonconforming product definition applies for the purchased products? ISO 13485:2016 - Medical Device Quality Management Systems 3
Sravan Manchikanti How to interpret '8.3 Control of nonconforming product' for SaMD device while implementing ISO 13485 & MDSAP ISO 13485:2016 - Medical Device Quality Management Systems 7
A ISO 13485 - Clause 8.3.3 appropriate actions in response to nonconforming product ISO 13485:2016 - Medical Device Quality Management Systems 2
S How do you record your Nonconforming product? Batch production of staged processes Nonconformance and Corrective Action 2
T Nonconforming product at customer detected by a routine inspection by field service Nonconformance and Corrective Action 9
Juby Tan Action on Customer Replacement (Nonconforming Product - ISO 9001) Customer Complaints 2
J Control of nonconforming product issue (AS91000) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 7
J Nonconforming product procedures SOP help :) Nonconformance and Corrective Action 2
K IATF 16949 Cl. 8.7.1.7 - Scrapped nonconforming product IATF 16949 - Automotive Quality Systems Standard 6
K Nonconforming Output vs. Nonconformity vs. Nonconforming Product Nonconformance and Corrective Action 2
M Does nonconforming product include reagents/disposables? ISO 13485:2016 - Medical Device Quality Management Systems 1
T Control of Nonconforming Product Output (Components Parts) IATF 16949 - Automotive Quality Systems Standard 3
T Does nonconforming product disposition include parts bought from the supplier? IATF 16949 - Automotive Quality Systems Standard 15
J IATF 16949 Clause 8.7.1.7 Nonconforming Product Disposition - Scrap Rendered Unusable IATF 16949 - Automotive Quality Systems Standard 64
J IATF 16949 Clause 8.7.1.7 Nonconforming Product Disposition Compliance IATF 16949 - Automotive Quality Systems Standard 38
L Containment and Control of Nonconforming Product(s) IATF 16949 - Automotive Quality Systems Standard 3
T Quarantine Zone - Control of Nonconforming Product Manufacturing and Related Processes 17
W Nonconforming product AS9100C, 8.3 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
D Control of Nonconforming product (5.10 API Q1) Oil and Gas Industry Standards and Regulations 3
T 8.3 ISO 9001:2008 Nonconforming product ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
R Customer Complaint/Nonconforming Product Inquiry ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
Q Do cut-in ECOs trigger "control of nonconforming product" procedure? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
A Beta Testing FDA Regulated Medical Device Software vs. Nonconforming product? 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 3
J Customer found Nonconforming Product Metrics ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
S Product Development and Prototyping Company - Nonconforming material or not? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
P ISO9001 in Quality Control Department - Control of Nonconforming Product ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
somashekar Can Process Deviation be handled under control of Nonconforming Product? ISO 13485:2016 - Medical Device Quality Management Systems 2
F Nonconforming Product Procedure vs. Control of Documents ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
R When is nonconforming product NOT nonconforming? Nonconformance and Corrective Action 11
C Re-Verification of Nonconforming Product prior to closing our DMR AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 9
M 8.3 Control of Nonconforming Product - Request for clarification IATF 16949 - Automotive Quality Systems Standard 10
R Possible Actions for Nonconforming Product besides issuing NC Nonconformance and Corrective Action 6
M How to Control Nonconforming Product? TS 16949 Clause 8.3 IATF 16949 - Automotive Quality Systems Standard 2
Fender1 NCP (Nonconforming Product) Containment - 3 Levels? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
N Boundary of Clause 8.3 - Control of Nonconforming Product ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
Z If this is a Nonconforming Product (Service) under clause 8.3? How do we handle it? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
A Question about FDA 21 CFR Part 820.90 Nonconforming Product 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 6
Q AS9100 Clause 8.3 - Control of Nonconforming Product Process for Approving Personnel AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 1
I Integrated Management System - Nonconforming Service/Product Defects ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
G Examples of a Nonconforming Product Report Nonconformance and Corrective Action 3
T AS 9100 Rev C Clause 7.4.2 - Supplier Nonconforming Product AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
Q UAI (Use As Is) Disposition of Nonconforming Product ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
S AS9100 Clause 8.3 - Control of Nonconforming Product Q AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 13
Q AS9100 Clause 8.3 Control of Nonconforming Product - Clarification wanted AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
F Do we need to destroy all nonconforming scrap product - AS9100C AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 24
N Control of Nonconforming Product in a Service Organization ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
M Documented Procedure for Control of Nonconforming Product - Electricity Generation ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
F Help with Nonconforming Product Process AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
J Excluding Control of Nonconforming Product? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
L Control of Nonconforming Product in a Tool Shop - Scrap Dies Nonconformance and Corrective Action 5

Similar threads

Top Bottom