Are management encouraging them to do so?
Nope.. management is unaware of these discrepancies
Are management letting people get away with it?
No
Are all the details of the written procedure necessary?
Yes. as it is approved by the process owner and the management
Are the current procedures practical?
Yes. as per the management
Is there a better way of doing things?
Yes. the process owner has to find out
also all these happened due the matter of negligence and procedures were overlooked by the sales team
Nope.. management is unaware of these discrepancies
Are management letting people get away with it?
No
Are all the details of the written procedure necessary?
Yes. as it is approved by the process owner and the management
Are the current procedures practical?
Yes. as per the management
Is there a better way of doing things?
Yes. the process owner has to find out
also all these happened due the matter of negligence and procedures were overlooked by the sales team