Now that most of us (?) have made the transition...

[RoxaneB]

did have to add several new procedures to address 9K2K stuff.

If you don't mind me asking, Rosie, oh Warrior Goddess, what procedures did you need to add that weren't addressed under the 1994 Standard?

 

[tarheel]

Quality documentation size

I eliminated over 75 forms, and it was because they did not need to be controlled. We had control numbers on vacation request forms. Apparently when this company first registered, they decided to control every single piece of paper in the plant. :thedeal:



"Make a bet every day, you may be walking around lucky and not know it!

 

[Greg B]

Thank the stars, it shrunk. Our well-over 100 pages and never-read Quality Manual is now 28 pages and I've seen guys on the floor actually reading it!

We've cut out over 30 work instructions for processes that can be covered under on-the-job training or in other documentation.

And we're looking to streamline the paperwork even more!

First and foremost, though, we're attempting to streamline processes. Continual improvement. Onwards and upwards.

Roxanne,

This sounds like my system, exactly. We are getting rid of old Work instructions,Forms, Improving training and gutting the QM.
I like Richard's One Page theory - DO IT RIGHT. But I may no longer have a job if it was that simple.
I think those people that have nominated training as the number one way to reduce paperwork are on the right track.
Greg B

 

[Claes Gefvenberg]

As, the frequently forgotten Administration! Just when they thought everyone had let them slip through the cracks! Great job, Dave!

You have a point there, and I just remembered... We have been on about that before, in the thread Office improvement - best practice .

/Claes

 

[RoxaneB]

I eliminated over 75 forms, and it was because they did not need to be controlled. We had control numbers on vacation request forms. Apparently when this company first registered, they decided to control every single piece of paper in the plant.

Interesting. So your organization is going to have documentation only necessitated by the Standard's requirements? I'm just asking.

We had vacation request forms, too, once upon a time and they have been rendered obsolete, but only because we now have a vacation request tracking software programme.

Obviously, I advocate maintaining a system that works for your organization's culture. I guess I'm now used to a system that goes above and beyond the requirements of the Standard...and that sometimes means documentation that has no "shall" for it to meet.

 

[RoxaneB]

But I may no longer have a job if it was that simple.

Isn't that the whole point of our job? Aren't we supposed to work in order that we no longer have a job? Shouldn't the BMS be self-sustaining with minimal amounts of baby-sitting required by us?

Okay, I know, reality-check, Roxane...a girl can dream, though.

 

[Tom W]

Interesting. So your organization is going to have documentation only necessitated by the Standard's requirements? I'm just asking.

We had vacation request forms, too, once upon a time and they have been rendered obsolete, but only because we now have a vacation request tracking software programme.

Obviously, I advocate maintaining a system that works for your organization's culture. I guess I'm now used to a system that goes above and beyond the requirements of the Standard...and that sometimes means documentation that has no "shall" for it to meet.

Doing it throughout the organization must mean something to the organization to be effective. Where I work, we actually use the system for improvements and look for ways to eliminate waste throughout the entire organization. Like I have said before - "A well controlled monster is better than an out-of-control monster!"

 

[Jimmy Olson]

Isn't that the whole point of our job? Aren't we supposed to work in order that we no longer have a job? Shouldn't the BMS be self-sustaining with minimal amounts of baby-sitting required by us?

Okay, I know, reality-check, Roxane...a girl can dream, though.

Just thought I would pass on a little tidbit that I had heard once. Learn to be at peace with reality.

 

[RosieA]

If you don't mind me asking, Rosie, oh Warrior Goddess, what procedures did you need to add that weren't addressed under the 1994 Standard?

We didn't have anything written on objectives, or customer sat. The balance of what I had to do was adjustments to current procedures. I think these were the only brand new ones.

 

[RoxaneB]

We didn't have anything written on objectives, or customer sat. The balance of what I had to do was adjustments to current procedures. I think these were the only brand new ones.

Ah, got it...I think many organizations were probably the same as you.

Thanks to our Brasilian company, we always had Quality Objectives and we could show how our Key Indicators tied into them.

Our Sales Department also had documentation for assessment forms, surveys, and trip reports, so we were okay in that area, too.